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University of Toronto
Faculty of Information
Emergency Job Posting Sessional Instructional Assistant
Summer Term 2025 (May 2025
INF2224H Service Design
Course Description: This course (INF2224H Service Design) examines the methods and theories of Service Design. Students will apply service design methods such as touchpoint mapping service blueprinting storyboarding ethnomethodological service enactments and video prototyping. The course examines the underlying theories of service design and the enablers and drawbacks of applying service design within a variety of organizational contexts.
The course will emphasize studiobased learning and discussions of strategies for understanding and responding to the needs of servicebased organizations. Each student will examine and demonstrate the applications of service design within a chosen organization. Throughout the course students will also work on a major group design project. An emphasis will be placed on applied learning projects in which students will partner with servicebased organizations to complete their course project. Additional mentors and speakers will roundout the educational experience so that students appreciate the breadth of applications and opportunities to apply this growing discipline.
Number of Positions: 1
Size of appointment: 75 hours (dependent on course enrolment)
Class Schedule: Two weeks only weeks of May 5 and May 12: LEC Tuesdays Wednesdays and Thursdays 9:00AM 3:00PM (all in person). You are required to be located in geographical proximity to the applicable University premises in order to attend and perform your duties on University premises as of the Starting Date.
Sessional dates of appointment: May 5 2025 May 16 2025
Rate of Pay: Sessional Instructional Assistant $52.26/hour plus vacation pay.
Please note that should rates stipulated in the collective agreement vary from rates stated in this posting the rates stated in the collective agreement shall prevail.
Qualifications: Preferably candidates will have a completed or nearly completed PhD degree in an area related to the course or a Masters degree plus extensive professional experience in an area related to the course and understanding of theoretical and practical aspect of design. Teaching experience is preferred.
Brief description of duties: Assistance with course administration (labs grading assignments tests exams) and other duties as assigned. Duties may include class attendance and 1 hour office hour after each major assignment given in class typically 3 assignments x 1 hour each.
Duties of this position shall be performed at the campus on which the position is located.
Application Deadline: April 23 2025
Application Process: Applicants must submit a CV and a completed CUPE 3902 Unit 3 application form in one pdf file to the attention of:
Devangi Vaghela Payroll Administrator
Faculty of Information 140 St. George Street
University of Toronto
This job is posted in accordance with the CUPE 3902 Unit 3 Collective Agreement. Preference in hiring is given to qualified individuals advanced to the rank of Sessional Lecturer II and Sessional Lecturer III in accordance with Article 14:12.
All qualified candidates are encouraged to apply; however Canadians and permanent residents will be given priority.
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