BIPerformance Analyst

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Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services advisory and technology for our clients. We are committed to hiring the best most talented people and empowering them to thrive grow meaningful careers and to find a place where they belong. Whether youve got deep experience in commercial real estate skilled trades or technology or youre looking to apply your relevant experience to a new industry join our team as we help shape a brighter way forward.

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Our people at JLL are shaping the future of real estate for a better world by combining world class services advisory and technology to our clients. We are committed to hiring the best most talented people in our industry; and we support them through professional growth flexibility and personalized benefits to manage life in and outside of work. Whether youve got deep experience in commercial real estate skilled trades and technology or youre looking to apply your relevant experience to a new industry we empower you to shape a brighter way forward so you can thrive professionally and personally.

Job Title: BI/Performance Analyst Regional Client Account

Position Overview

We are seeking an experienced and innovative Senior BI/Performance Analyst to join our highperforming team focusing on a strategic regional client account. This role will be pivotal in transforming complex data into actionable intelligence driving performance optimization and enhancing client value proposition. The ideal candidate will blend advanced analytical skills with business acumen to deliver insights that shape strategic decisions and operational excellence.

Key Responsibilities

Advanced Data Analytics and Predictive Modeling

• Develop and implement sophisticated statistical models and machine learning algorithms to forecast trends predict outcomes and identify opportunities for performance enhancement
• Utilize advanced analytics techniques such as regression analysis time series forecasting and clustering to extract deeper insights from multifaceted datasets
• Design and execute A/B tests to optimize strategies and validate hypotheses

Strategic Performance Analysis and Optimization

• Conduct indepth analysis of KPIs benchmarking against industry standards and historical performance
• Perform multidimensional analysis to uncover hidden patterns and correlations in client data
• Develop and maintain a comprehensive performance measurement framework aligning metrics with clients strategic objectives
• Lead root cause analyses for complex performance issues proposing datadriven solutions

Business Intelligence and Data Visualization

• Architect and implement endtoend BI solutions from data integration to frontend dashboards
• Create interactive dynamic dashboards and reports using advanced features of BI tools (e.g. DAX in Power BI LOD calculations in Tableau)
• Design and maintain a centralized data warehouse ensuring data integrity and accessibility
• Implement data governance practices and ensure compliance with data privacy regulations (e.g. GDPR CCPA)

Client Relationship and Consultative Insights

• Act as a trusted advisor to senior client stakeholders translating analytical findings into strategic recommendations
• Conduct regular performance review sessions with clients presenting complex analyses in an accessible manner
• Anticipate client needs and proactively propose datadriven solutions to emerging challenges
• Collaborate with account managers to develop databacked strategies for account growth and retention

Crossfunctional Collaboration and Knowledge Sharing

• Lead crossfunctional projects coordinating with IT operations and clientfacing teams to implement datadriven initiatives
• Mentor junior analysts fostering a culture of analytical thinking and continuous learning
• Contribute to the development of best practices and standardized analytical methodologies across the organization
• Participate in industry conferences and internal knowledgesharing sessions to stay abreast of emerging trends and technologies

Innovative Solutions Development

• Identify opportunities for new data products or services that can add value to the client relationship
• Prototype and pilot innovative analytical solutions leveraging technologies such as IoT AI or blockchain where applicable
• Collaborate with the product team to integrate analytical insights into existing service offerings

Required Qualifications

• Masters degree in Business Analytics Data Science Statistics or a related quantitative field
• 5 years of experience in a BI or advanced analytics role preferably in a clientfacing environment
• Expertlevel proficiency in SQL R or Python and BI tools (e.g. Power BI Tableau)
• Strong understanding of statistical concepts and their practical applications
• Demonstrated experience in managing largescale data projects and implementing BI solutions
• Excellent communication skills with the ability to convey complex technical concepts to nontechnical audiences
• Proven track record of delivering highimpact analytical projects that drive business value

Preferred Qualifications

• PhD in a quantitative discipline or MBA with a focus on analytics
• Experience in the real estate facilities management or related industries
• Certification in relevant areas (e.g. AWS Certified Data Analytics Google Data Analytics Professional Certificate)
• Familiarity with big data technologies (e.g. Hadoop Spark) and cloud platforms (e.g. AWS Azure)
• Experience with data visualization design principles and storytelling techniques
• Knowledge of agile methodologies and project management

Key Competencies

• Strategic thinking with the ability to link analytical insights to business outcomes
• Intellectual curiosity and a passion for solving complex problems
• Resilience and adaptability in a fastpaced clientcentric environment
• Strong ethical standards and commitment to data integrity and privacy
• Entrepreneurial mindset with the ability to identify and pursue new opportunities
• Excellent stakeholder management skills able to influence at all levels of the organization

This role offers a unique opportunity to leverage cuttingedge analytics to drive transformational change for our regional client account. The successful candidate will be at the forefront of datadriven decision making shaping the future of our client relationships and contributing to the strategic direction of our analytics capabilities.

About JLL

Were JLLa leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102000 individuals around the world who help real estate owners occupiers and investors achieve their business ambitions. As a global Fortune 500 company we also have an inherent responsibility to drive sustainability and corporate social responsibility. Thats why were committed to our purpose to shape the future of real estate for a better world. Were using the most advanced technology to create rewarding opportunities amazing spaces and sustainable real estate solutions for our clients our people and our communities.

Our core values of teamwork ethics and excellence are also fundamental to everything we do and were honoured to be recognized with awards for our success by organizations both globally and locally.

Creating a diverse and inclusive culture where we all feel welcomed valued and empowered to achieve our full potential is important to who we are today and where were headed in the future. And we know that unique backgrounds experiences and perspectives help us think bigger spark innovation and succeed together.

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If this job description resonates with you we encourage you to apply even if you dont meet all the requirements. Were interested in getting to know you and what you bring to the table! If you require any changes to the application process please email or call 440 to contact one of our team members to discuss how to best support you throughout the process. Please note the contact details provided are to discuss or request for adjustments to be made to the hiring process. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.

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