Student Administration Officer ERPG
Student Administration Officer ERPG
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Job Description
Student Administration Officer
(Exams Results Progression and Graduation)
- Provide expert advice to academic areas and students to ensure smooth exam operations
- Full Time Fixed Term backfill position until April 2026
- Based in Hobart or Launceston
About the opportunity
Student Services and Operations is looking for an experienced Student Administration Officer to join their team on a fixed term basis to cover an internal staff secondment.
With the role based in either Hobart or Launceston you will provide service excellence and timely advice to our students and stakeholders in a pivotal and multifunctional area of the division.
As our new Student Administration Officer you will support the Manager Student Administration and the Business Lead (Exams Results Progression and Graduation) with daytoday operations and administrative tasks and work collaboratively with other members of the Student Administration team.
Your day will be varied with tasks including developing and maintaining exam timetables rostering and management of casual exam supervisors managing exam material and space requirements assisting with the processing of student results and providing support for academic progress and graduation tasks.
This position requires flexibility and the ability to think on the spot particularly during main exam periods when additional hours are required.
What youll do:
- Plan organise setup and deliver oncampus exams in Hobart / Launceston throughout the year across a range of venues.
- Develop and maintain professional relationships with supervising staff and stakeholders; troubleshoot exam venue requirement and schedule issues to ensure positive outcomes for students and the University.
- Perform a range of administrative functions including responding to student and staff enquiries administering exams and identifying opportunities for process improvement.
- Provide support for the Results Progression and Graduation functions of the team including ensuring that results are recorded processed and uploaded in a timely accurate and secure manner process requests for review of academic decisions and changes of assessment and securely generate student documents including academic transcripts and completion letters.
What were looking for:
- Exceptional administrative and organisational skills with the ability to prioritise and manage overlapping priorities tasks and deadlines.
- Attention to detail; strong problemsolving skills and the ability to identify and deliver timely solutions to process and venue related issues as they arise.
- Strong communication interpersonal and stakeholder liaison skills; demonstrated experience working independently and within a team environment to deliver outcomes on time and to a high degree of quality.
- Demonstrated experience in the interpretation and compliance with rules and regulations and in developing recommendations to improve procedures.
- Strong technical skills and the ability to troubleshoot and develop process improvements with experience in student management systems within a higher education environment or similar.
Salary details
Appointment to this role will be at HEO 5 and will have a total remuneration package of up to $102190 comprising base salary within the range of $78210 to $87342 plus 17 superannuation.
How to Apply
- This vacancy is being advertised internally only in the first instance to current staff.
- In submitting your application you acknowledge you have/intend to discuss your interest in this vacancy with your current manager and understand they may need to be contacted confidentially by the hiring manager as part of the assessment of your application.
- To apply online please provide your CV and 12page cover letter outlining your interest in the role skills capabilities and experience. You do not need to separately address the success profile criteria.
- For further information about this position please contact Chris Dillon Manager Student Administration on or.
- Please visit for our guide to applying and details on the recruitment process.
- Please refer to the attached Position Description Below for full details.
Position Description 500996 Student Administration Officer (ERPG).pdf
Applications close Sunday 27 April 2025 11.55pm
To be eligible for this position you are required to have Australian or New Zealand citizenship permanent residency or a current valid visa that allows you to fulfil the requirements of this role.
Required Experience:
Unclear Seniority
Employment Type
Full-Time
