Customer Service Support Assistant Provisional 18111
Customer Service Support Assistant Provisional 18111
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$ 50000 - 68200
1 Vacancy
Job Description
Summary
Provides efficient and costeffective office support operations to the NYPA enterprise. Ensures NYPA information assets are protected accessible and supports business needs.
Provides support for efficient office management like copy/print services mailroom services shipping & receiving reprographics and executive driving. Manages office supply inventory prepares purchase orders and processes/delivers office supply requests. #LIAH1
Responsibilities
- Provide ground transportation service open vehicle doors for passenger(s) carry luggage and communicate clearly with Executive Assistants and Travel representatives.
- Maintain logs and itineraries for driving assignments.
- Provide courier service for all NYPA materials when outside vendors cannot provide this service.
- Provide backup for staff members in other departments in their absence.
- Provide all backup and crossfunctional work for any of the other members of the team.
- Receive sort and distribute internal (according to mail runs) and external mail.
- Make hand deliveries and pickups of important documents and packages to executives or external parties including Post Office Bank Deposits and Bill Deliveries.
- Operate inhouse printing equipment and provide reprographic services for NYPA sites and headquarters.
Knowledge Skills and Abilities
- Demonstrate an advanced level of Customer Service.
- Ability to safely operate automobiles.
- Thorough knowledge of Mailroom or Reprographic or wireless devices or equipment operations.
- Ability to operate and maintain office equipment.
- Basic Awareness/understanding of division between landlord and tenant obligations under NYPAs lease.
- Ability to address routine issues and resolve disagreement with onsite rep of building management.
- Ability to formulate modest work scope time schedule and other elements of work requisitions and ability to negotiate competitive prices; awareness of need to consult with other NYPA departments
- Interpersonal skills to work effectively with building management and potential vendors contractors and employees.
Education Experience and Certifications
- High school diploma GED certificate required.
- Valid drivers license required.
- May require certifications and licensures needed to meet Energy industry federal state or local regulations.
- Minimum 2 years of experience or an equivalent combination of education and experience.
Physical Requirements
- Ability to sit at desk for long durations of time.
- Ability to lift up to 50 lbs.
The New York Power Authority is committed to providing fair competitive and marketinformed compensation. The estimated salary range for this position is: $50000.00$68200.00. The salary offered will be determined based on the successful candidates relevant experience knowledge skills and abilities.
The New York Power Authority and Canal Corporation believes that diversity equity and inclusion drive our success and we encourage women people of color LGBTQIA individuals people with disabilities members of ethnic minorities foreignborn residents and veterans to apply. As an equal opportunity employer NYPA/Canals is committed to building inclusive innovative work environments with employees who reflect communities across New York and enthusiastically serve them. We proudly celebrate diversity and do not discriminate based on race/color creed/religion national origin citizenship or immigration status age disability military status gender/sex sexual orientation gender identity/expression pregnancy and related conditions familial/marital status domestic violence victim status predisposing genetic characteristics arrest/criminal conviction record or any other category protected by law.
NYPA/Canals will also provide reasonable accommodations during the hiring process related to candidates disabilities pregnancyrelated conditions religious observances/practices and/or domestic violence concerns. To request an accommodation please email.
Employment Type
Full Time
