IT Analyst
IT Analyst
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Job Description
Be a part of momentum and innovation.Comprehensive Logistics Co. Inc.is accelerating its agile diversification into new markets and expanding its current market base. Youre invited to join this company where your contributions fuel the momentum!
We are a lean company who relies on workforce talent and in return gives you the opportunity to engage in the growing 3rd party logistics service provider marketspace differentiated by our contract manufacturing process disciplines such as integrated robotics visionbased errorproofing and advanced IT applications in digital material flow management.
If you are energized by solving challenges ranging from small operational details to big strategic challenges with industry changing implications come join us. At Comprehensive Logistics Co. Inc. (CLI) individuals are valued for their dedication to perfecting processes and teamwork performance.
As one of the fastestgrowing warehousing and logistics companies in North America were looking for an experienced I.T. Analyst. The core hours for this role are Monday to Friday from 6am to 2:30pm. Individual will be oncall Monday to Friday from 2:30pm to 11pm.
As the I.T. Analyst you will be responsible for supporting our warehouse and logistics operation.
Your responsibility will entail supporting the operation of all IT equipment including laser & thermal printers windows mobile scanners network infrastructure etc. Installing and maintaining hardware & software systems including our proprietary operational software that is mission critical while providing support to company employees.
The IT Analyst will be responsible for the following:
- Supports the operation of all IT equipment including laser & thermal printers windows mobile scanners network infrastructure etc.
- Installs supports and maintains hardware & software systems including our proprietary operational software while supporting the operation.
- Installs and supports purchased and inhouse software.
- Attends required meetings.
- Troubleshoots maintains and/or repairs equipment.
- Sets up computer security measures.
- Offers technical support onsite or via phone/email.
- Continually audits our systems used in our plant to ensure operation.
- Gain knowledge of our WMS (Streme) and the understanding and ability to support configuration.
- Sets up user IDs and security.
- Sets up RF scanners audits and sends in for service.
- Knowledge and understanding of EDI and exchange of data through web services.
General Requirements:
- 3 years of IT experience in a manufacturing or warehouse environment.
- IT WMS software systems experience related to managing a warehouse.
- Expert knowledge of Microsoft Excel. Able to write understand Macros.
- Associates or bachelors degree in computer science or other related field along with 3 years relative experience. Certifications are a plus
- Must be a selfstarter and able to work independently.
- Must have excellent oral and written communication skill.
- Exceptional customer service skills with experience in troubleshooting diagnosing and solving computer software and hardware related problems.
- Must have excellent organizational and analytical skills.
- Proactive problemsolving ability and strong strategic thinking skills.
- Ability to interact with endusers Vendors and Customer IT departments.
- Ability to multitask and prioritize in a flexing fastpaced environment.
- Must have a high level of motivation and attention to detail.
- Ability and willingness to work some holidays and overtime as needed to meet service standards and business needs. This position will require you to be oncall during the 2nd shift operations.
- Occasional overtime as required.
- Occasional travel to other CLI locations for training and support.
Required Experience:
IC
Employment Type
Full-Time
