Service Manager - Platform Centre of Excellence
Service Manager - Platform Centre of Excellence
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Job Description
Service Manager IT Infrastructure
Location: Bucharest
Role Description
Overview
We are seeking a highly skilled and experienced Service Manager to join our IT team in Bucharest. This role is crucial for managing and delivering our IT infrastructure including servers Azure and Oracle cloud resources and database services. The ideal candidate will possess strong technical expertise excellent leadership abilities and a strategic mindset to drive our IT initiatives forward.
Key Responsibilities
- IT Infrastructure Management: Oversee the maintenance optimization and performance of all IT infrastructure including physical and virtual servers.
- Cloud Services: Manage and maintain cloud resources on Azure and Oracle platforms ensuring high availability security and costefficiency.
- Database Delivery: Lead the delivery and management of database systems ensuring data integrity performance and backup strategies.
- Project Management: Plan execute and oversee IT projects from inception to completion ensuring alignment with business objectives and timelines.
- Stakeholder Communication: Act as the primary point of contact for IT infrastructurerelated matters collaborating with internal and external stakeholders.
- Compliance and Security: Ensure all IT operations comply with relevant regulations standards and security protocols.
- Incident Management: Develop and implement incident response plans to address any IT infrastructure issues promptly and effectively.
- Lead and enhance ITIL processes ensuring effective Incident Change and Problem Management practices
- Continuous Improvement: Drive innovation and process improvements to enhance service reliability and efficiency.
- Datacenter & Data room management coordinating with the site management team.
Required Qualifications
- Bachelors degree in Computer Science Information Technology or a related field.
- Minimum of 10 years of experience in IT infrastructure management
- Proven experience with Azure and Oracle cloud platforms.
- Strong knowledge of database systems and delivery management.
- Excellent leadership communication and project management skills.
- Ability to work under pressure and handle multiple tasks simultaneously.
Preferred Qualifications
- Masters degree in a related field.
- Relevant certifications in cloud technologies ITIL or project management (e.g. Azure Solutions Architect Oracle Cloud Infrastructure PMP).
- Experience in a multinational company or a largescale IT environment.
Company Overview
FLSmidth is a global leader in mining technology and services offering full flowsheet solutions from extraction to processing. It focuses on efficiency automation and sustainability with its MissionZero initiative aiming for zeroemissions mining by 2030.
The company operates in 60 countries providing energyefficient equipment digital solutions and sustainable mining innovations to major global miners.
Required Experience:
Manager
Employment Type
Full-Time
