Job Description
Commercial Insurance Assistant Account Manager
Job Summary
Are you looking for an engaging and rewarding opportunity within the insurance industry If so an established insurance agency is seeking a Commercial Insurance Assistant Account Manager to join their Commercial Lines department. This position plays a pivotal role in delivering unparalleled service that leaves a lasting impression. Your dedication to providing timely consistent and topnotch service will make a significant impact fostering lasting relationships and driving collective success.
Responsibilities
- Responsible for servicing a book of business ensuring client satisfaction and retention.
- Develop and nurture strong relationships with key clients and insurance carriers through regular communication via phone email and inperson meetings.
- Address client inquiries related to administration billing claims and other servicerelated issues promptly and professionally.
- Maintain excellent communication with clients carriers producers and team members in a professional and timely manner.
- Create professional and accurate insurance proposals for presentation to clients.
- Develop concise and informative summaries for existing clients to ensure they have a clear understanding of their insurance coverage.
- Continuously identify crosssell opportunities within existing client accounts.
- Proactively suggest new lines of coverage to clients tailoring recommendations to their specific needs.
- Monitor and manage the renewal process for assigned clients.
- Market client accounts prepare marketing information gather necessary data for client presentations and present marketing options to clients.
- Complete the implementation process for policies ensuring all required forms are prepared and delivered to clients.
- Utilize the client management system to update policies log client meetings and activities and manage followups efficiently.
- Coordinate relationship management meetings with assigned clients.
- Stay updated on industry trends market developments new products and legislative changes relevant to clients needs.
- Stay informed about underwriting requirements and authority outlined by each carrier to provide accurate information to clients.
Qualifications/Requirements
- Holds an active Property and Casualty (P&C) Insurance License (required).
- Demonstrates strong verbal and written communication skills with the ability to effectively communicate with clients insurance carriers and team members.
- Possesses a comprehensive understanding of various insurance products and demonstrates the ability to provide expert advice to clients.
- Experienced in building and maintaining positive client relationships ensuring exceptional customer service and satisfaction.
- Preferred Agency Management System Experience: AMS 360
- At least 12 years of relevant insurance industry experience preferred.
- Previous experience in commercial lines account management.
- Holds at least one professional designation or has comparable job experience.
- Above average computer skills with the capacity to master essential software programs.
Compensation Package
- Excellent opportunities for professional growth and advancement.
- Competitive compensation
- Paid time off and company holidays.
- Comprehensive benefits package including health dental vision 401(k) and more.
Disclaimer: Please note that this job description may not cover all duties responsibilities or aspects of the role and it is subject to modification at the employers discretion.
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Required Experience:
Manager