Front Desk Agent
Front Desk Agent
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Job Description
We are looking to add an upbeat enthusiastic Flexible (AM & PM Shift) Front Desk Agent to our team to provide great service and memorable experience to our guests.
Benefits for the Hotel Front Desk Agent:
- Health dental and vision insurance (fulltime employees)
- Paid Time Off (fulltime and parttimeemployees)
- 401K plan with company match(fulltime and parttimeemployees)
- Hotel discounts (fulltime and parttime employees)
- Paid holidays (fulltime employees)
- Early access to earned wages
Responsibilities
- The hotel front desk agent will handle guest checkins and checkouts efficiently and in a friendly and professional manner
- Provide information about our hotel available rooms rates and amenities
- Assist guests and resolve guest challenges to ensure 100 guest satisfaction
- Accurately conduct all cash handling and credit card processing activities
- Accurately audit balance and report on all cash and credit transactions including checks deposits house charges promotional materials postings etc. in the hotel in accordance with established policies and procedures
- Perform any other job related duties as assigned
Desirable Qualifications
- Prior experience as a Hotel Front Desk Agent Receptionist or similar role
- Experience with hotel reservations software like OnQ or Opera
- Customer service experience
- Excellent communication and organizational skills
SMI Hotel Group recruits the best and brightest in order to deliver the highest quality service to our guests. If you believe that you have what it takes to join our team as a hotel front desk agent we want to hear from you.
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race color religion age sex national origin disability status genetics protected veteran status sexual orientation gender identity or expression or any other characteristic protected by federal state or local laws.
Required Experience:
Unclear Seniority
Employment Type
Full-Time
