Imaging Application Analyst II - IS Imaging Apps - Full Time 8 Hour Days Non-Exempt Non-Union

The Imaging Applications Analyst II under minimal supervision is responsible for the design implementation validation and support of multiple imaging applications (RIS Radiology PACS Cardiology PACS Voice Dictation Advanced Post Processing RadOnc EMR EKG/EEG GI) and related ancillary systems. The Imaging Applications Analyst ensures the design configuration integration and user experience of these imaging applications meets business and clinical objectives. The Imaging Applications Analyst consults with organizational clinicians staff and vendors of the imaging applications and is responsible for the configuration testing problem identification issue resolution and ongoing support of the assigned applications including new implementations and upgrades. Responsibilities include: 75 Operational: Troubleshoot configure validate upgrade and support enterprisewide Keck clinical imaging applications. Provide offhour oncall support for issues; apply expertise and independent judgment for full resolution. Work on assigned projects both independently and as part of a team. 25 Design: Design and lead implementations upgrades and solution conversions in support of Keck clinical imaging applications; assist in ensuring stability and functionality of the assigned applications. Provide escalation support troubleshooting and rootcause analysis of issues; assist in identifying and troubleshooting application issues including isolating problems recommending appropriate solutions and implementing solutions. Work closely with all IS teams to maintain Clinical Imaging Applications that are compliant with organizational standards and policies.

Essential Duties:

• Work on assigned projects both independently and as part of a team and apply expertise and independent judgment for full resolution.
• Design and lead implementations upgrades and solution conversions in support of Keck clinical imaging applications; assist in ensuring stability and functionality of the assigned applications
• Analyzes recommends and actively participates in application enhancements and software upgrades and supports and maintains existing application software and provides input on designs consistently adhering to standard change management methods
• Regularly meet with users vendors IT staff to develop/modify system specifications and are responsible for the timely resolution or escalation of problems within the imaging application environment.
• Responsible for support/testing of HL7 integration between Cerner EMR and all Imaging applications ensuring data integrity of integrated solutions.
• Provide afterhours and weekend support where necessary for a 24x7 system availability model.
• Maintain expertise in Imaging Systems functionality and site/system workflows working directly with clinicians and staff to understand clinical workflows and reported issues
• Create training plans training materials and deliver training on all Imaging Applications to Faculty Staff and Students.
• Performs other duties as assigned.

Required Qualifications:

• Req Bachelors degree Degree in Computer Science Healthcare Science Financials Business or related field OR equivalent work experience

• Req 3 years Minimum three 3 years experience with design configuration maintenance troubleshooting upgrading testing and supporting clinical imaging applications (i.e. Cerner RadNet Fuji PACS/CV PowerScribe 360 Varian Aria Natus Xltek Provation) or the equivalent combination of experience and education that would demonstrate the capability to successfully perform the essential functions of this position.

• Req Working level knowledge of DICOM HL7 and IHE.
• Req Demonstrate basic competency and ability to support Imaging Informatics system interfaces.
• Req Working level knowledge of Imaging Modalities (XR US MRI CT Nuclear Mammo EKG).
• Req Strong analytical ability to find solutions to difficult application or workflow problems to determine economic feasibility or options available and to assess time involved in system changes.
• Req Thorough documentation skills are required
• Req Must be able to communicate the impact and solutions of application/system problems in business language with a thorough understanding of imaging workflows
• Req Detail oriented with strong organizational skills ability to multitask and work in a dynamic fast paced environment
• Req Strong analytical and problem solving skills combined with exceptional business acumen.
• Req Ability to work alone assertively completing projects by deadlines
• Req Ability to communicate effectively both orally and in writing.
• Req Able to establish and maintain effective working relationships with coworkers and others interacting and maintaining a strong sense of teamwork and collaboration
• Req Must be able to interact effectively with Clinicians Patients Vendors Peers Staff and Management within the organization.
• Req Able to present professional telephone etiquette
• Req Able to respond quickly in emergency situations
• Req Ability to work any hours to support 24/7 operations
• Req Able to travel to multiple service locations as requested.

Preferred Qualifications:

Required Licenses/Certifications:

• Req Fire Life Safety Training (LA City) If no card upon hire one must be obtained within 30 days of hire and maintained by renewal before expiration date. (Required within LA City only)
• Req Certifications may be required when supporting applications where industry dictates or preferred as best

USC is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin protected veteran status disability or any other characteristic protected by law or USC policy. USC observes affirmative action obligations consistent with state and federal law. USC will consider for employment all qualified applicants with criminal records in a manner consistent with applicable laws and regulations including the Los Angeles County Fair Chance Ordinance for employers and the Fair Chance Initiative for Hiring Ordinance and with due consideration for patient and student safety. Please refer to theBackground Screening Policy Appendix Dfor specific employment screen implications for the position for which you are applying.

We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact USC Human Resources by phone ator by email at. Inquiries will be treated as confidential to the extent permitted by law.

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