Patient Care Coordinator PCC - Hospice

At Pathways Hospice (Newest Start Up) our associates are our most valuable asset. Each associate provides a service that directly or indirectly affects patients families other team members and the public. We strive to excel in providing the highest quality healthcare and customer service possible which is incumbent upon the excellence and commitment of our leaders and caregivers.

We are located in HoustonTX (HarrisCounty). Ultimately we will serve the vast majority of Harris County initially our service will start in the East and Southeast Region of Houston at initial phase of service. (Baytown LaPorte Clear Lake etc.

We are excited to be able to contribute to this grow in this amazing healthcare directcommunity with our newly formed company contributing to all patients with a continuum of care and longterm care services. It is our goal to DELIVER excellent and patient experiences to every patient and resident family member.

Hospice Patient Care Coordinators

Must haveexperience!

The Job

The Hospice Patient Care Coordinator plays a key role in coordinating all aspects of the patient admission and care planning process. This includes managing intake calls processing referrals overseeing medical records scheduling field staff and collaborating with the clinical team to ensure smooth timely admissions. The ideal candidate must have prior experience using Homecare Homebase and be comfortable working in a growth environment.

Full Time Benefits

• Very Competitive Pay
• Generous Paid Time Off (PTO) and Holidays
• Medical
• Dental
• Vision
• Companypaid life insurance & LTD/AD&D insurance
• ShortTerm Disability
• Supplemental Insurances (Hospital Indemnity Cancer Policies Legal Plans & More!

Primary responsibilities will be:

• Receive and process all patient referrals and intake inquiries
• Coordinate and verify insurance physician orders and required documentation
• Maintain and manage uptodate patient medical records and files in compliance with regulatory standards
• Serve as the primary admissions coordinator facilitating timely evaluations and initiations of care
• Schedule field staff visits in alignment with patient needs and staffing availability
• Collaborate closely with the Administrator and interdisciplinary team to ensure patient care is wellcoordinated and efficient
• Serve as Volunteer coordinator and liaison between facilities patients families and the hospice team
• Monitor and follow up on pending admissions or incomplete documentation
• Utilize Homecare Homebase (HCHB) to track and manage patient information and use of forcura for monitoring faxes and referrals
• Providing an outstanding admissions experience for our patients
• Communicating effectively with patients family members Case Managers healthcare providers and coworkers
• Reviewing patient charts and ensuring information is clearly communicated to the patients care team
• Serving as a point of contact throughout the admissions process
• Ensuring coordination of care with other team members

Musthaves to be considered for this position:

• Minimum 2 years of experience in hospice or home health coordination required
• Proficient inHomecare Homebase (HCHB) required
• Strong knowledge of hospice regulations documentation standards and Medicare guidelines
• Excellent communication and customer service skills
• High level of accuracy and attention to detail
• Able to multitask and prioritize in a highvolume environment
• Must be organized proactive and solutionfocused
• CNA certification a plus but not required
• High School Diploma or equivalent required

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race color religion age sex national origin disability status genetics protected veteran status sexual orientation gender identity or expression or any other characteristic protected by federal state or local laws.