Manager Virtual Business Sales

At TMobile we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our customers. All team members receive a competitive base salary and compensation package this is Total Rewards. Employees enjoy multiple wealthbuilding opportunities through our annual stock grant employee stock purchase plan 401(k) and access to free yearround money coaches. Thats how were UNSTOPPABLE for our employees!

Job Overview
As the Manager of Virtual Business Sales in the TMobile for Business Channel you will lead a dynamic team of 810 Virtual Business Sales Coaches driving sales attribution and overall channel performance. You will be accountable for enhancing Inside Sales operational efficiencies productivity and delivering the TMobile Brand Experience. Your leadership will ensure your team meets VBS Key Performance Indicators and Program Benchmarks making you a key contributor to TFBs sales success. Additionally you will be responsible for hiring termination performance management and career development within an organization of over 80 employees. Your ability to thrive in a collaborative environment and being passionate about achieving outstanding results is key to your success!

Job Responsibilities:

• Sales Activities: Drive sales activities manage frequent and timely business reviews implement course corrections to achieve goals and focus on continuous business optimization.
• Data Analysis: Analyze sales activity data to understand trends forecast and make programmatic changes. Manage a team of Coaches leading Inside Sales Representatives customer contact and sales activity.
• Professional Development: Foster professional development through mentor and feedback on results. Identify and provide feedback on performance issues.
• Strategy : Implement the Inside Sales strategy and ensure consistency across all sales teams.
• Collaboration: Partner with Marketing Sales Operations Learning & Development and other internal teams.
• Vision and Direction: Provide vision and strategic direction for the channel ensuring Inside Sales Representatives embody the TMobile brand in all customer interactions. Identify strategic opportunities and develop clear and compelling cases for action.

Education and Work Experience:

• High School Diploma/GED General (Required)
• Bachelors Degree (Preferred)
• 47 years Experience in outside or inside sales sales management Required
• 24 years Call Center Experience Preferred

Knowledge Skills and Abilities:

• Sales Strong understanding of sales principles and techniques including prospecting lead qualification and closing deals. Experience in outbound sales and a proven track record of meeting or exceeding sales targets. (Required)
• Business Insight Demonstrate key discernment skills such as Leadership (trustworthiness time management positive attitude selfmotivation); Critical Thinking (adaptability flexibility planning); Analytical Skills (research attention to detail); Problem Solving (research active listening). (Required)
• People Management Demonstrate strong listening skills effectively manage conflicts and exhibit proven leadership abilities to foster a collaborative and productive team environment. (Required)
• Client Relationship Management Ability to lead and develop teams to establish and cultivate initial client relationships including setting up meetings and connecting with key contacts within the organization. Experience in managing first impressions understanding client needs and laying the groundwork for future business opportunties. (Required)
• Communication Excellent communication and interpersonal skills with the ability to effectively convey information and build relationships with clients and team members. Strong written and verbal communication abilities. (Required)
• Organizational Skills Strong organizational skills and attention to detail with the ability to manage multiple tasks and priorities effectively. (Required)
• CRM Familiarity with CRM systems like Salesforce and other sales enablement tools like Outreach LinkedIn and ZoomInfo. (Preferred)
• Technology Proficiency with Microsoft Office Suite including Word Excel PowerPoint Teams and Outlook. (Required)

At least 18 years of age

Legally authorized to work in the United States

Travel:
Travel Required (Yes/No):Yes

DOT Regulated:
DOT Regulated Position (Yes/No):No
Safety Sensitive Position (Yes/No):No

Total Target Cash Pay Range: $101200 $182600 inclusive of target incentives

Base Pay Range: $70840 $127820

The pay range above is the general base pay range for a successful candidate in this role. The successfulcandidates actual pay will be based on various factors such as work location qualifications andexperience so the actual starting pay will vary within this range. To find the pay range for this rolebased on hiring location TMobile employees in regular nontemporary Retail and Business Sales roles are eligible for monthly or quarterly sales incentives.

At TMobile our benefits exemplify the spirit of One Team Together! A big part of how we care for one another is working to ensure our benefits evolve to meet the needs of our team members. Full and parttime employees have access to the same benefits when eligible. We cover all of the bases offering medical dental and vision insurance a flexible spending account 401(k) employee stock grants employee stock purchase plan paid time off and up to 12 paid holidays which total about 4 weeks for new fulltime employees and about 2.5 weeks for new parttime employees annually paid parental and family leave family building benefits backup care enhanced family support childcare subsidy tuition assistance college coaching short and longterm disability voluntary AD&D coverage voluntary accident coverage voluntary life insurance voluntary disability insurance and voluntary longterm care insurance. We dont stop there eligible employees can also receive mobile service & home internet discounts pet insurance and access to commuter and transit programs! To learn about TMobiles amazing benefits check out .

Never stop growing!
As part of the TMobile team you know the Uncarrier doesnt have a corporate ladderits more like a jungle gym of possibilities! We love helping our employees grow in their careers because its that shared drive to aim high that drives our business and our culture forward. By applying for this career opportunity youre living our values while investing in your career growthand we applaud it. Youre unstoppable!

TMobile USA Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age race ethnicity color religion creed sex sexual orientation gender identity or expression national origin religious affiliation marital status citizenship status veteran status the presence of any physical or mental disability or any other status or characteristic protected by federal state or local law. Discrimination retaliation or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated.

Talent comes in all forms at the Uncarrier. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process please let us know by emailing or calling. Please note this contact channel is not a means to apply for or inquire about a position and we are unable to respond to nonaccommodation related requests.