Private Sponsorship of Refugees PSR Facilitator
Private Sponsorship of Refugees PSR Facilitator
Posted on :
22-04-2025
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1 Vacancy
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Job Description
Private Sponsorship of Refugees (PSR) Facilitator
Vacancy posting Competition #PSR F
The InterCultural Association of Greater Victoria (ICA) is an awardwinning settlement agency that for more than fifty years has helped ensure that immigrants have a strong sense of belonging worth identity and are valued contributing members of the community. Together with our trusted community partners donors and volunteers ICA provides innovative solutions to the challenges faced by newcomers and services that range from mentoring immigrant entrepreneurs to clinical counselling supports ensuring that our community including immigrants thrive and prosper.
We are looking for a fulltime PSR Facilitator to lead and deliver training on the Private Sponsorship Program and its related support services to privately sponsored refugees Constituent Group (CG) members refugee ambassadors and other interested members from various ethnic/immigrant communities in Greater Victoria and across Vancouver Island. The PSR Facilitator contributes to the design and content of online video and inperson training tools and resources to potential and current CG members and support refugees in ambassador roles across Vancouver Island. These ambassadors serve as key resources within various ethnic communities helping to expand awareness of private sponsorship. The Facilitator will also be responsible for providing content for key integration videos for refugees on various topics supporting their integration journey. The Facilitator promotes and increases the visibility and outreach to sponsors that are organizationally or geographically remote to strengthen regional capacity and provides support to diverse groups of sponsors. Works with ethnic/immigrant communities and/or refugee ambassadors to transmit information about the PSR Program to current and future familylinked sponsors who face challenges navigating mainstream systems due to language barriers cultural differences or unfamiliarity with social norms. Supports the development and dissemination of educational materials (curricula multilanguage information sheets and Web resources) through mailing lists and listservs and Webinars. Assists with CG applications when necessary. Collaborates with Refugee Sponsorship Training Program Vancouver office where appropriate. Supports the development and dissemination of educational materials (curricula multilanguage information sheets and Web resources) through mailing lists and listservs and Webinars. Serves all individuals including BIPOC LGBTQIA2 Indigenous and those with diverse abilities. Reports to the PSR Manager.
What you will bring to the role:
Postsecondary education in social sciences refugee/forced migration studies community development adult education or related field.
Previous experience working in the Private Sponsorship of Refugees Program.
Familiarity with the resources provided by the Refugee Sponsorship Training Program.
Skilled in Microsoft Office (Word Excel Teams) Webinar and virtual meeting platforms (esp. Zoom) email and calendar maintenance.
Proven ability to effectively navigate and utilize IT systems software and hardware to streamline workflows troubleshoot issues and enhance productivity backed by demonstrated experience or training.
Strong technical proficiency in leveraging workplace technology to improve efficiency collaborate with teams and adapt to emerging tools and methodologies to serve clients effectively and on time.
Essential skills:
o Internet research and navigation.
o Demonstrable use of MS Office products including Outlook Word Excel PowerPoint Teams SharePoint and any other productivity software that supports the automation of processes and workflows.
o Basic graphic design (create posters and social media posts).
o Social media management (understanding of Facebook Instagram LinkedIn Twitter)
o Basic project management and team communication tools (Google Drive MS Teams One Drive Zoom).
o Proficient with MS Office and database management (iCare CRM OCMS CARMIS).
o Understanding of best practices of cybersecurity for data protection phishing prevention and secure system use.
o Knowledge of Artificial Intelligence technology cloud computing and cybersecurity (ChatGPT).
o Problem solving techniques.
Experience designing training curricula for diverse adult learners with varying levels of linguistic competence in the English language.
Proven facilitation skills with extensive experience in delivering training both online (synchronous and asynchronous) and inperson.
Experience writing information materials in plain language for diverse audiences with varying levels of understanding regarding complex legal concepts.
Keen understanding of diversity issues to work with persons from diverse cultural and ethnic backgrounds.
Experience working with immigrants refugees and Indigenous partners and understanding of refugee issues.
Previous work experience within social services notforprofit and/or multicultural environment.
Proficiency in a settlement/resettlement language (Arabic Tigrinya Amharic Oromo Somali Persian) preferred.
Travel to community locations within Greater Victoria and to locations in Duncan Nanaimo and Campbell River/Comox Valley will be required.
Occasional travel to locations in other parts of British Columbia and/or Canada for purposes like professional development networking or conferences may also be required.
Some work outside of regular office hours including evenings and weekends will be required. Flex time schedules will be made to accommodate nonregular work hours.
ICA compensates for overtime hours with time in lieu.
A valid BC drivers license and access to a car is essential.
A passion for helping others and a positive mindset.
As a condition of hire a current clear criminal record check including vulnerable populations check and proof of WHMIS training is required.
Additional assets we value:
A valid BC drivers license and access to a car would be an asset.
Indigenous cultural competencies and/or lived experience with Indigenous communities welcomed.
What we will provide in return:
A purposedriven organization where innovation and ideas are valued everyone has a voice at every level of the organization
The opportunity to use your unique knowledge and skills for purposeful work that will make a positive impact in peoples lives and our community
A passionate and diverse team to work with and learn from with a professional development fund to support your growth
An inclusive workplace that welcomes all perspectives and is dedicated to do their part in true and lasting reconciliation with Indigenous communities
A strong benefits package
Contract duration: until March 31 2026
Compensation and hours: This position starts at $27.61 per hour working a maximum of 35 hours per week and requires union membership.
Location: #102 808 Douglas Street Victoria BC
Application Information: Please apply with your resume and cover letter to This position will be open until a suitable candidate is found therefore review of resumes will be reviewed immediately. Due to the volume of applications only shortlisted candidates will be contacted. This position will remain open until May 1 at 12:00 pm but review of resumes will start immediately so do not delay in applying. We look forward to learning about what interests you about this position.
ICA strives to create a team that is as diverse as the clients we serve and strongly encourages people who are Black Indigenous and People of Colour people from the LGBTQ2 community and those with diverse abilities to apply. If you require accommodation in the recruitment process or have questions please let us know by contacting us at
We acknowledge the Coast Salish Peoples on whose territories we do our work to support immigrants and refugees. We are grateful to work and live here and we honour the Nations who have always cared for these lands waters and air and continue to do so today.
Please visit our careers page to see more job opportunities.
Employment Type
Full-Time
Key Skills
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