Open Jobs Retail Training Manager 264797

At Sephora we inspire our customers empower our teams and help them become the best versions of themselves. We create an environment where people are valued and differences are celebrated. Every day our teams across the world bring to life our purpose: to expand the way the world sees beauty by empowering the ExtraOrdinary in each of us.

We are united by a common goal to reimagine the future of beauty.

The Opportunity

Are you passionate about developing people and creating exceptional learning experiences At Sephora we believe our people are our greatest strength and were looking for a Retail Training Manager to help our UK store teams shine.

In this strategic and handson role youll lead the endtoend design and delivery of impactful learning experiences for our retail teams. Youll be responsible for building a dynamic training calendar that supports both new store openings and ongoing development across our existing network. Youll work closely with crossfunctional partners in HR Store Leadership and our Europewide Sephora University team to deliver engaging and effective learning both inperson and digitally.

Youll also champion our unique Sephora culture by embedding bestinclass coaching methods empowering our expert communities and fostering a true sense of belonging across our store network.

You Will Also Be Responsible For:

• Designing and delivering a comprehensive annual training calendar aligned with regional strategy and UK priorities
• Managing all aspects of training across onboarding client experience product knowledge and leadership development
• Coordinating both classroombased and digital learning as well as instore coaching and followup
• Tracking performance metrics and reporting on training effectiveness to senior leaders
• Ensuring seamless coordination with brand partners on training activity and expectations
• Acting as a key point of contact between the UK and wider European training community
• Maintaining and optimising digital learning platforms and content for ease of use across store teams
• Coaching and developing the UK Retail Training Specialist to support longterm talent development

What Youll Bring

Youll bring a strong background in learning and development ideally within a retail beauty or servicedriven environment. Youre energised by people and passionate about creating highimpact learning experiences that inspire and empower. Youll be comfortable working across both strategic planning and handson delivery and you know how to balance structure with creativity. Whether facilitating a leadership session designing digital learning or coaching in store you bring warmth clarity and confidence. Youll also thrive in a fastpaced collaborative culture where innovation and curiosity are encouraged.

Our Ideal Candidate Will Also Possess:

• Experience designing and implementing training programmes across multiple locations
• Strong facilitation and presentation skills with a flair for storytelling and engagement
• Familiarity with modern learning techniques including digital learning tools and coaching frameworks
• The ability to manage multiple projects simultaneously while keeping stakeholders aligned
• A strong sense of initiative and ownership with the ability to influence at all levels
• A natural passion for retail team development and client experience
• A valuesdriven approach with a genuine interest in building inclusive peoplefirst cultures

At Sephora we celebrate diversity and are committed to creating an inclusive environment for all employees. We believe in the power of learning growth and belonging and were excited to welcome the next Retail Training leader to our team

While at Sephora youll enjoy...

• The people. You will be surrounded by some of the most talented leaders and teams people you can be proud to work with.

• The learning. We invest in training and developing our teams and you will continue evolving and building your skills through personalized career plans.

• The culture. As a leading beauty retailer within the LVMH family our reach is broad and our impact is global. It is in our DNA to innovate and at Sephora all 40000 passionate team members across 35 markets and 3000 stores are united by a common goal to reimagine the future of beauty.

You can unleash your creativity because weve got disruptive spirit. You can learn and evolve because we empower you to be your best. You can be yourself because you are what sets us apart. This is the future of beauty. Reimagine your future at Sephora.

Sephora is proud to be an equal opportunity workplace for all. We do not discriminate in recruitment hiring training advancement or other employment practices. We celebrate diversity and are committed to creating and fostering an inclusive environment for all employees.