Credit Representative 44649

Primary location:LancasterPennsylvania
Relocation offered:No
Employment status:FullTime
Travel:No
Noncompete:No

The estimated base salary range for this role is $45000 to $60000 per year.
Individual pay is based upon location skills and expertise experience and other relevant factors

What does it mean to work at Armstrong

It means being immersed in a supportive culture that recognizes you as a key player in Armstrongs future. We are a large company with a local feel where you will get to know and collaborate with leadership and your colleagues across the company.

By joining us youll have the opportunity to make the most of your potential. Alongside a competitive remuneration package you will receive:

• A benefits package including: medical dental prescription drug life insurance 401k match longterm disability coverage vacation and sick time product discount programs and many more.
• Personal development to grow your career with us based on your strengths and interests.
• A casual work environment where we have a recognition program for our team and service awards. You will also be able to make the most of our fitness center and lunchtime cafe.
• A working culture that balances individual achievement with teamwork and collaboration. We draw on each others strengths and allow for different work styles to build engagement and satisfaction to deliver results.

Reporting to the Credit Manager the Credit Representative is responsible for assisting in the delivery of a wellcontrolled credit collections claims and adjustments function for the business. The position will primarily support the contractor distributor and wholesale accounts in the U.S. and Canada. The incumbents primary focus will be to achieve favorable accounts receivable turnover ensure a controlled and compliant environment and promote internal and external customer relations.

Whats in it For You

• Opportunity to work within a collaborative and supportive team environment
• Training and mentorship

What youll be doing

• Increases the percentage of Current reduces Days Sales Outstanding and reduces the number of nonstandards (or deductions).
• Maximizes Accounts Receivable turnover through credit management collections and process improvements.
• Manages customer accounts and collections credit approval of orders and limited financial analysis.
• Supports the Assistant Credit Manager and Credit Manager in obtaining Accounts Receivable data organizing it in Excel and preparing graphs for reporting.
• Analyzes and resolves customer deductions.
• Works with the Order Sales and Pricing Departments to facilitate the ordertocash process.
• Answers inbound calls regarding customer inquiries relating to orders and invoices.
• Helps resolve customer problems or complaints related to invoicing.
• Provides backup support within the team.

What will make you successful

• Ability to multitask manage own work and produce results.
• Knowledge of Microsoft Excel/Word at the basic level.
• Ability to seek continuous process improvement.
• Strong analytical skills to accurately investigate and resolve accounts.
• Excellent communication skills with proven ability to manage relationships through negotiations.
• Excellent analytical and teamwork skills.
• Strong customer service acumen.
• Solid MS Office skills.

Qualifications

• High school diploma/GED required.
• Two years of Accounts Receivable experience desired.
• Finance or accounting experience a plus.
• SAP experience desired.

Why should you join Armstrong World Industries

Armstrong World Industries (AWI) is a leader in the design and manufacture of innovative commercial and residential ceiling wall and suspension system solutions in the Americas. With approximately $1.3B in revenue AWI has about 3600 employees and a manufacturing network of twentyone facilities in North America.

At home at work in healthcare facilities classrooms stores or restaurants we offer interior solutions that help to enhance comfort save time improve building efficiency and overall performance and create beautiful spaces.

For more than 160 years we have built our business on trust and integrity. It set us apart then and it sets us apart now along with our ability to collaborate with and innovate for the people were here to serve our customers our shareholders our communities and our employees.

We are committed to developing new and sustainable ceiling solutions with design and performance possibilities that make a positive difference in spaces where we live work learn heal and play. Its an exciting rewarding business to be in and were committed to continue to grow and prosper for the benefit of all of our stakeholders. We hope you join us.

Our Sustainability Ambition

Bringing our Purpose to Life lead a transformation in the design and building of spaces fit for today and tomorrow.
We are committed to:

• Engaging a diverse purposedriven workforce;
• Transforming buildings from structures that shelter into structures that serve and preserve the health and wellbeing of people and planet;
• Pursuing sustainable innovative solutions for spaces where we live work learn heal and play;
• Being a catalyst for change with all of our stakeholders; and
• Making a positive difference in the environments and communities we impact.

About the location (Lancaster PA)

Lancaster PA. A great central location in South Central Pennsylvania Lancaster is ideally situated for easy access to major metropolitan cities such as Philadelphia Baltimore Washington DC and New York City. Lancaster offers a vibrant arts and entertainment community with wonderful historic sites B&Bs museums great shopping entertainment venues and restaurants.

Armstrong is committed to engaging a diverse purposedriven workforce. As part of our dedication to diversity AWI is committed to Equal Employment Opportunity and all qualified applicants receive consideration for employment without regard for race sex color national origin ethnicity gender protected veteran status disability sexual orientation gender identity or religion. We are also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability you may contact us at by email at AWI talent acquisitionand let us know the nature of your request and your contact information. Requests for accommodation will be evaluated on a casebycase basis. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this email address.

Come and build your future with us and apply today!