Crisis Care Centers Community Impact Project Manager PPM III
Crisis Care Centers Community Impact Project Manager PPM III
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Job Description
Summary
The Department of Community and Human Services values diverse perspectives and life experiences. The Department encourages people of all backgrounds to apply including Black Indigenous and People of Color immigrants refugees women LGBTQ people with disabilities veterans and those with lived experiences.
At King County Department of Community and Human Services (DCHS) we believe in working as one team that solves problemsstriving to be customerfocused and drive for the best results. We envision a welcoming community that is racially just. We believe the field of human services exists to undo and mitigate unfair structures. We seek to lead the way by working as respectful and responsible stewards for our community.
The Behavioral Health and Recovery Division (BHRD) of DCHS is looking for a Crisis Care Center (CCC) Project Managerto help standup grow and maintain a countywide network of five Crisis Care Centers which will include over $600 million of investments over the 9year term of the CCC Levy. This position will hold direct responsibility forimplementation of the CCC Levys strategies timeline budget procurements contracts performance measurement reporting and communications objectives.
Who May Apply:This position is open to all qualified candidates that meet the minimum qualifications. Interviews for this selection process will take place on or around May 12 2025.
Application Process:Please follow the application instructions carefully. If you need this announcement in an alternate language or format would like to request accommodation or assistance in the application or assessment process or have questions please contact the recruiter listed on this job announcement.
The following items are required to be considered for this vacancy:- NeoGov Job Application (The responses on your job application should be thorough and complete and will be used in the screening process);
- Supplemental Questions (The responses to the supplemental question should be thorough and complete and will be used in the screening process providing your most recent 7 years of applicable experience if available)
Your application may be rejected as incomplete if you do not include the relevant information. Cover letters and/or resumes are not accepted in lieu of a completed application. Applications and/or Supplemental Questionnaires that state see my resume or see my personnel file are considered incomplete and will not be accepted.
Additional Job Information
WORK SCHEDULE/CONDITIONS:This position is exempt from the provisions of the Fair Labor Standards Act and is not eligible for overtime. Typical hours are Monday Friday 8am 5pm. This position is not represented by a union.
MISSION CRITICAL POSITION STATUS:This position has been designated NonMission Critical. Unless otherwise directed by the County Executive department director or agency head all employees regardless of designation are expected to report to work or request leave during an emergency or inclement weather. For more detailed information please visitHR Policy County Operations During Emergency Situationsand theKing County Guidelines for Workforce Management in an Emergency.
REMOTE AND ONSITE WORK DETAILS:Employees in this role work remotely from a home location with onsite reporting requirements. The frequency of onsite work is determined by business needs and may be adjusted accordingly.
REMOTE WORK LOCATION REQUIREMENT:Employees must reside in Washington State and be within a reasonable distance of King County worksites to meet onsite reporting requirements.Job Duties
- Maintain strong communication with all CCC subject matter experts to stay updated on programs challenges and resource needs.
- Identify and recommend opportunities for alignment between community engagement efforts CCC team BH Accountability Special Projects Manager and other levyrelated activity.
- Provide input on operational policies and procedures to support service effectiveness and responsiveness.
- Serve as lead author for the CCC Annual Report ensuring accuracy coherence and compliance with DCHS guidance for structure and content elements using templates provided by the External Affairs team.
- Develop highlevel narratives that provide clear insights into BHRDs collective impact ensuring the Annual Report resonates with internal and external stakeholders such as Executives Office King County Council and the King County community as indicated in the CCCL implementation plan.
- Directly supervise the Community Engagement Liaison responsible for community outreach communications and reporting tasks. Conducting regular checkins performance evaluations and provide ongoing coaching and support.
- Develop and implement community engagement strategies to build partnerships and enhance public awareness of CCC services.
- Coordinate outreach events workshops and information sessions with community partners.
- Collect and analyze feedback from community stakeholders to inform service improvements.
- Assist senior leadership in developing and refining strategies for crisis care services and community partnerships.
- Track progress on strategic initiatives and report on key performance indicators.
- Update BHRD Executive Leadership Team (ELT) regularly and share synthesized information and recommendations for decisionmaking purposes.
- Support high quality data collection and reporting by crisis service providers.
- Liaise with other community engagement staff across BHRD and DCHS including the Communications Team to ensure deadlines are met identify risks and issues and facilitate communication across sections to accomplish shared awareness.
- Facilitate meetings with crosssector multidisciplinary groups of internal staff to evaluate risks/issues and develop recommendations for resolution.
- Ensure communication and coordination with community partners as well as internal operations staff and functions.
- Manage and facilitate community engagement related project reviews to identify lessons learned and areas for improvement to benefit future projects.
- Track internal operations and system changes related to community engagement sessions and the annual report analyze potential impacts and risks and develop strategies to mitigate impacts on timeline budget and successful completion of deliverables thats related to community engagement and Annual Report.
- Provide overall project management expertise using project management tools and skills to accomplish work plan milestones and deliverables.
- Participate in the development negotiation and monitoring of contracts interagency agreements and/or procurement plans for community engagement and related activities.
- Ensure compliance with regulatory and funding requirements in all community engagement and reporting activities.
- Prepare and submit required reports to stakeholders and funders accurately and on time.
- Perform other related duties as assigned.
Experience Qualifications Knowledge Skills
- Bachelors degree in Public Administration Public Health Business Administration Social Work or related field and/or equivalent combination of education and experience.
- A minimum of three years of professional experience as a project manager including supervising staff or serving as a lead to a team.
- Demonstrated experience managing complex projects through full project cycle key functions include developing objectives timeframes deliverables and assessment criteria; reporting on project status goals budget schedule and other issues and leading teams to meet deadlines.
- Strategic problemsolving skills ability to anticipate future challenges/opportunities and integrate into analysis design and implementation when addressing current problems.
- Strong meeting facilitation skills.
- Experience leading multidisciplinary project teams.
- Advanced knowledge of Microsoft Office.
- Excellent written and oral communications skills.
- Strong interpersonal skills.
- Ability to meet work deadlines stay on task with frequent interruptions and balance priorities.
- Ability to work independently with minimal supervision.
- Ability to attend meetings at various locations throughout the county in a timely fashion.
Desired Qualifications:
- Proficient knowledge of project management methodologies such as Agile Scrum or Lean frameworks for managing a project.
- Any project management related certification such as Project Management Professional (PMP) Certification.
- Proficiency with project management tools and software (e.g. Microsoft Project Smartsheet Trello etc..
- Knowledge of the state and countys health transformation policies including the behavioral health system.
Supplemental Information
Forbes named King County as one of Washington States best employers.
Together with leadership and our employees were changing the way government delivers service and winning national recognition as a model of excellence. Are you ready to make a difference Come join the team dedicated to serving one of the nations best places to live work and play.Guided by our True North we are making King County a welcoming community where every person can thrive. We value diversity inclusion and belonging in our workplace and workforce. To reach this goal we are committed to workforce equity. Equitable recruiting support and retention is how we will obtain the highest quality workforce in our region; a workforce that shares and will help advance our guiding principles we are one team; we solve problems; we focus on the customer; we drive for results; we are racially just; we respect all people; we lead the way; and we are responsible stewards. We encourage people of all backgrounds and identities to apply including Native American and people of color immigrants refugees women LGBTQ people living with disabilities and veterans.King County is an Equal Employment Opportunity (EEO) Employer
No person is unlawfully excluded from employment opportunities based on race color religion national origin sex (including gender identity sexual orientation and pregnancy) age genetic information disability veteran status or other protected class. Our EEO policy applies to all employment actions including but not limited to recruitment hiring selection for training promotion transfer demotion layoff termination rates of pay or other forms of compensation.
To Apply
If you are interested in pursuing this position please follow the application instructions carefully. If you need this announcement in an alternate language or format would like to request accommodation or assistance in the application or assessment process or if you have questions please contact the recruiter listed on this job announcement.
Required Experience:
IC
Employment Type
Full-Time
