Imaging Systems Engineer II IS Imaging Apps - Full Time 8 Hour Days Non-Exempt Non-Union

The Imaging Systems Engineer II is responsible for the daytoday operation administration and support of all core clinical imaging systems (PACS RIS Voice Recognition) and ancillary systems. The Imaging Systems Engineer performs core imaging informatics system security maintenance application maintenance system maintenance quality assurance quality control training systems troubleshooting and coordination of system upgrades. The Imaging Systems Engineer II works with organizational clinicians staff and vendors to facilitate connectivity to core clinical imaging systems training system modification and issue resolution. Responsibilities include: 70 Operational: Provide administration support installation maintenance management and coordination of enterprisewide Keck Clinical Imaging Systems. Provide offhour oncall support for issues; apply expertise and independent judgment for full resolution. Work on assigned projects both independently and as part of a team. Provide oncall support. 30 Design: Design and lead projects in the implementation and support of Keck Clinical Imaging Systems.; assist in ensuring stability and functionality of the assigned systems. Provide escalation support troubleshooting and rootcause analysis of issues; assist in identifying and troubleshooting information system problems including isolating problems recommending appropriate solutions and implementing solutions. Work closely with all IS teams to maintain Clinical Imaging Systems that are compliant with organizational standards and policies.

Essential Duties:

• Provide administration support installation maintenance management and coordination of enterprisewide Keck Clinical Imaging Systems and implement technical solutions and architecture.
• Evaluate recommend and deploy thirdparty client and server applications to meet evolving business requirements.
• Install and configure hardware and software consistent with organizational standards; Provide System Administration Maintenance and Support for assigned Imaging Systems in coordination with Vendor Support.
• Timely and complete resolution of all tickets and service requests assigned.
• Provide afterhours and weekend support where necessary for a 24x7 system availability model.
• Follow established procedures in the creation of detailed Change Management documentation and in planning and implementation of modifications to production infrastructure environments.
• Work directly with managers and direct reports to resolve problems workflow issues and equipment issues that impact imaging operations.
• Learn and provide support for additional IT systems and technical environments.
• Provide escalation support troubleshooting and rootcause analysis of issues; assist in identifying and troubleshooting information system problems including isolating problems recommending appropriate solutions and implementing solutions.
• Manage complex interdepartmental projects and operational initiatives.
• Performs other duties as assigned.

Required Qualifications:

• Req Bachelors degree; Combined work experience and education as equivalent

• Req 3 years Experience supporting clinical imaging technology environments.
• Req 3 years Experience with installation operations maintenance and support of minimum of 2 of the following systems: RIS Radiology PACS Cardiology PACS Voice Dictation Advanced Post Processing RadOnc EMR EKG/EEG GI.

• Req Working level knowledge of DICOM HL7 and IHE.
• Req Demonstrate basic competency and ability to support Imaging Informatics system interfaces.
• Req Working level knowledge of Imaging Modalities (XR US MRI CT Nuclear Mammo EKG).
• Req Knowledge of LAN/WAN Wired/Wireless networking technologies.
• Req Knowledge of computer hardware (Advanced Workstations Diagnostic monitors).
• Req Basic/Advanced competency with Microsoft Windows OS at Desktop/Server level.
• Req Detail oriented with strong organizational skills ability to multitask and work in a dynamic fast paced environment
• Req Strong analytical and problem solving skills combined with exceptional business acumen.
• Req Ability to work alone assertively completing projects by deadlines
• Req Ability to communicate effectively both orally and in writing.
• Req Able to establish and maintain effective working relationships with coworkers and others interacting and maintaining a strong sense of teamwork and collaboration
• Req Must be able to interact effectively with Clinicians Patients Vendors Peers Staff and Management within the organization.
• Req Able to present professional telephone etiquette
• Req Able to respond quickly in emergency situations
• Req Able to provide on call 24/7 as needed.
• Req Able to travel to multiple service locations as requested.

Preferred Qualifications:

• Pref Certifications by PARCA: Certified DICOM Integration Professional (CDIP) Certified Imaging Informatics Professional (CIIP)

Required Licenses/Certifications:

• Req Fire Life Safety Training (LA City) If no card upon hire one must be obtained within 30 days of hire and maintained by renewal before expiration date. (Required within LA City only)

USC is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin protected veteran status disability or any other characteristic protected by law or USC policy. USC observes affirmative action obligations consistent with state and federal law. USC will consider for employment all qualified applicants with criminal records in a manner consistent with applicable laws and regulations including the Los Angeles County Fair Chance Ordinance for employers and the Fair Chance Initiative for Hiring Ordinance and with due consideration for patient and student safety. Please refer to theBackground Screening Policy Appendix Dfor specific employment screen implications for the position for which you are applying.

We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact USC Human Resources by phone ator by email at. Inquiries will be treated as confidential to the extent permitted by law.

• Notice of Nondiscrimination
• Employment Equity
• Read USCs Clery Act Annual Security Report
• USC is a smokefree environment
• Digital Accessibility

If you are a current USC employee please apply to thisUSC job posting in Workday by copying and pasting this link into your browser: