Client Services Analyst
Client Services Analyst
Posted on :
21-04-2025
Employer Active
1 Vacancy
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Job Description
Description
Position at loanDepot
Position Summary:
The Client Services Analyst is responsible for sales support administrative duties and POS/Consumer Portal testing. This position requires a strong background in mortgage lending or a highly compliant environment.
Responsibilities:
- Leads special requests and projects as requested by leader and Sales Managers
- Creates and maintains process documents manuals procedures reports and training materials
- Answers Client Services questions as needed while also monitoring Client Services email box to ensure timely response to originators
- Coordinates with Licensing Compliance and Legal on any state & federal law changes
- Communicates with leadership from various departments sales territories and branches as needed while also assisting sales leaders with client data requests
- Performs sales new hire onboarding
- Performs other duties and projects as assigned
Requirements:
- Mortgage industry experience required
- Minimum of one 1 year experience working in a similar role with a highvolume mortgage banker preferred
- Intermediate skills in loan origination POS systems are required
- Proven ability to manage a heavy workload respond with flexibility to shifting priorities exercise sound judgment and make decisions that benefit the organization
- Must be techsavvy and have a strong interest in technology. Experience with testing systems is preferred
- A high degree of attention to detail and proven ability to multitask
- Ability to work a hybrid work schedule out of our Chandler AZ office
Why work for #teamloanDepot:
- Aggressive compensation package based on experience and skill set.
- Inclusive diverse and collaborative culture where people from all backgrounds can thrive.
- Work with other passionate purposeful and customercentric people.
- Extensive internal growth and professional development opportunities including tuition reimbursement.
- Comprehensive benefits package including Medical/Dental/Vision.
- Wellness program to support both mental and physical health.
- Generous paid time off for both exempt and nonexempt positions.
About loanDepot:
loanDepot (NYSE: LDI) is a digital commerce company committed to serving its customers throughout the home ownership journey. Since its launch in 2010 loanDepot has revolutionized the mortgage industry with a digitalfirst approach that makes it easier faster and less stressful to purchase or refinance a home. Today as the nations second largest nonbank retail mortgage lender loanDepot enables customers to achieve the American dream of homeownership through a broad suite of lending and real estate services that simplify one of lifes most complex transactions. With headquarters in Southern California and offices nationwide loanDepot is committed to serving the communities in which its team lives and works through a variety of local regional and national philanthropic efforts.
We are an equal opportunity employer and value diversity in our company. We do not discriminate based on race religion color national origin gender sexual orientation age marital status veteran status or disability status.
Required Experience:
IC
Employment Type
Full Time
Key Skills
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