Loss Prevention Officer 2 - Internal

• Observe detect and apprehend those found committing criminal acts against the company.
• Follow all applicable laws security regulations and company policy.
• Write detailed reports to company standard for each case file.
• Collect evidence and ensure evidence which is forensically sound.
• Follow use of force procedures and report in detail all incidents of use of force.
• Conduct witness and suspect interviews as required and directed.
• Protect company information following all information security policies and privacy protocols.
• Report security weaknesses or anomalies in programs to LP Management.
• Report all losses and security incidents.
• Report any policy breeches procedural errors or performance issues to LP management immediately.
• Conduct parcel checks and inspections as directed.
• Inspect to ensure that team service levels and support for systems and programs are consistent for each location.
• For assigned stores take an active role in ensuring all security systems and programs are fully functioning.
• Conduct ongoing review of crime trend information identify areas of risk and recommend preventative measures to the Coordinator or Area Loss Prevention Manager as appropriate.
• Research and evaluate events which could impact operations at any facility or safety of any staff and providing intelligence to internal stakeholders in a timely manner.
• As an experienced member of the LPO team provide LPOs with field training guidance and mentoring on investigations and case files.
• Conduct investigations into major external crimes organized retail crime and under direction of the Investigations team conduct integrity investigations.

• A minimum of two years of loss prevention or related security industry experience
• Experience in training loss prevention or security personnel.
• Demonstrated experience with field interviews and basic case building.
• Education in the areas of criminology emergency management and justice or security management preferred.
• Industry relevant training and professional certification (PSO CFI CSP etc. is an asset.
• Provincially recognized security training (Basic Security Training and Advanced Security Training) preferred.
• If specified by Provincial Regulation a valid Provincial Security Workers License required prior to training.
• Certified BST trainer status preferred.
• Completion of interviewing skills course (i.e. Wicklander Zulawski) is an asset.

• Character traits displaying honesty and integrity with a commitment to personal and professional ethical standards.
• A positive and proactive attitude.
• Takes initiative to solve problems.
• Willingness to learn and grow (will take necessary management and technical training as required).
• Driven to set and achieve personal and team targets and encourage others to succeed.
• Confident and willing to take control of apprehensions and emergencies.

• Strong decision making skills.
• Ability to learn and follow laws regulations and policies pertaining to security work and utilizing powers of arrest.
• Strong attention to detail for uninterrupted surveillance of suspect behavior.
• Ability to confidently confront and apprehend suspects.
• Ability to establish and maintain control of suspects in a safe and legal manner using communication approved procedures and lawful physical control when appropriate.
• Ability to gather evidence interview and complete complex case files as directed by investigations team or LP Management.
• Ability to keep accurate and complete court worthy notes and to write professional and consistently complete well written reports to company standard.
• Work independently to meet company team and individual goals standards and minimum performance expectations assigned by LP Management.
• Ability to support store staff and others through emergencies or critical incidents.
• Ability to encourage and foster a collaborative and participatory team environment.
• Ability to recommend strategic crime prevention solutions for identified areas of loss or risk.

London is 100 Canadian owned and is focused on local customers satisfaction. Across Alberta Saskatchewan Manitoba and British Columbia London 79 stores employ more than 8000 staff dedicated to providing our customers with a superior shopping experience.

At London we believe in fostering a culture that treats employees like family. We are committed to providing our employees with a supportive and encouraging environment that promotes professional development and advancement. By fostering this approach we aim to create an atmosphere where every employee feels supported appreciated and motivated to contribute their best to the organization.

When we consider employees for new opportunities or promotions we see them as integral members of our work family. Our commitment to treating employees like family is reflected in our practices of open communication recognition of achievements and providing opportunities for continuous learning and skill development. We want our employees to feel a strong sense of belonging and commitment to their success within the organization.

Therefore we focus on promoting from within and we invite you to view all live postings to help advance your career with us. We also hold ManagerInTraining programs and LD Career Weeks to help better educate prepare and support you with your career advancement journey.