Personal Insurance CSR
Personal Insurance CSR
Posted on :
21-04-2025
Employer Active
1 Vacancy
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Job Description
Job Description
Job Summary
We are seeking a customerfocused and detailoriented Personal Insurance Customer Service Representative to join our team. The ideal candidate will have strong communication skills and a passion for delivering exceptional service to clients.
Responsibilities
- Provide prompt efficient and courteous service to clients policyholders and prospects
- Assist clients in understanding their insurance coverage and identifying their insurance needs
- Process policy changes endorsements and policy renewals
- Collaborate with insurance carriers to resolve client inquiries and issues
- Maintain accurate client records and documentation
- Proactively follow up with clients to ensure satisfaction and address any outstanding issues
- Stay updated on insurance products and industry regulations to provide accurate information to clients
- Assist with administrative tasks to support the team as needed
Qualifications/Requirements
- Proven experience in a customer service role preferably in the insurance industry
- Strong communication and interpersonal skills
- Attention to detail and strong organizational skills
- Ability to multitask and prioritize in a fastpaced environment
- Proficiency in Microsoft Office suite and other relevant software
- Knowledge of insurance policies and procedures is a plus
- Holds an active P&C (Property and Casualty) License
Disclaimer: Please note that this job description may not cover all duties responsibilities or aspects of the role and it is subject to modification at the employers discretion.
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Employment Type
Full-Time
Key Skills
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