Glovo Fleet Support Specialist - Spain TheyHeShe

If youre here its because youre looking for an exciting ride.

A ride that will fuel up your ambitions to take on a new challenge and stretch yourself beyond your comfort zone.

Well deliver a nonvanilla culture built on talent where we work to amplify the impact on millions of people paving the way forward together.

Not your usual app. We are the fastestgrowing multicategory app connecting millions of users with businesses and couriers offering ondemand services from more than 170000 local restaurants grocers and supermarkets and high street retail stores. We operate in more than 1500 cities across 23 countries.

Together we revolutionise the way people connect with their everyday needs from delivering essentials to connecting our ecosystem of users through innovative solutions powered by technology. For us every day is filled with purpose.

What makes our ride unique

Our culture and strong values.

Our career development philosophy.

Our commitment to being a force for good.

We have a vision: Building the largest marketplace in your city to give access to anything in minutes. And this is where your ride starts.

YOUR MISSION

As a Fleet Operations Specialist at Glovo you will play a key role in optimizing our supply operations of our internal fleet to ensure the efficient costeffective and highquality delivery of services across Spain at the same time of being the point of contact for the couriers of your City. You will also be the main point of contact for internal stakeholders ensuring seamless collaboration between teams. Your datadriven decisionmaking along with your focus on continuous improvement will be instrumental in achieving Glovos operational goals and advancing our logistics strategy. By overseeing and optimizing the operations of your team you will directly contribute to the performance and scalability of Glovos delivery network ensuring that our partners thrive in a rapidly evolving environment.

THE JOURNEY

• Be the point of contact of the couriers in your city
• Contact the couriers of your scope by phone to ensure they are performing optimally
• Be responsible for their continuous monitoring and achievement
• Be able to analyze deep dive and find solutions to any potential issue that deviates the operations in our cities.
• Accompany the Onboarding process for new couriers
• Work closely with People team and Health and Safety team to guarantee all the regulations are successfully completed
• Identify areas for improvement within the team and across operations developing and implementing strategies to drive efficiency and scalability.
• Use data and performance metrics to track operations pinpointing areas of improvement and proactively addressing challenges.
• Collaborate closely with internal teams providing operational insights and support to optimize fleet performance and costefficiency.
• Ensure smooth communication between stakeholders both internal and external to align operational activities and resolve issues promptly.
• Drive crossfunctional collaboration with other departments such as Commercial Product Finance and Data to support the broader operational goals of Glovo.

WHAT YOU WILL BRING TO THE RIDE

• 2 years of experience in supply chain operations or logistics
• Analytical mindset with solid experience in using data to drive decisionmaking and solve operational challenges.
• Excel/Google Sheets for data analysis and reporting.
• Proactive attitude with the ability to drive change and work under pressure in a fastpaced environment.
• Proven ability to lead and develop teams fostering a culture of continuous improvement and operational excellence.
• Strong interpersonal skills with the ability to build relationships and influence stakeholders across different levels and teams.
• Strong communication skills in both English and Spanish (written and spoken).
• Experience in logistics fleet management or supply chain operations is highly desirable.
• Passion for building highperforming teams and optimizing operations.
• A collaborative and inclusive mindset with a focus on helping others grow and succeed.

Individuals representing diverse profiles and abilities encompassing various genders ethnicities and backgrounds are less likely to apply for this role if they do not possess solid experience in 100 of these areas. Even if it seems you dont meet our musts dont let it stop you we are all about finding the best talent out there! Skills can be learned and embracing diversity is invaluable.

We believe driven talent deserves:

• Topnotch private health insurance to keep you at your peak.
• Monthly Glovo credit to satisfy your cravings!
• Discounts on transportation food and even kindergarten expenses.
• Discounted gym memberships to keep you energized.
• Extra time off the freedom to work from home two days a week and the opportunity to work from anywhere for up to three weeks a year!
• Online therapy and wellbeing benefits to ensure your mental wellbeing.

Here at Glovo we thrive on diversity we believe it enhances our teams products and culture. We know that the best ideas come from a mashup of brilliant diverse minds. This is why we are committed to providing equal opportunities to talent from all backgrounds all genders racial/diverse backgrounds abilities ages sexual orientations and all other unique characteristics that make you YOU. We will encourage you to bring your authentic self to work fostering an inclusive environment where everyone feels heard.

Feel free to note your pronouns in your application (e.g. she/her/hers he/him/his they/them/theirs etc).

So ready to take the wheel and make this the ride of your life

Delve into our culture by taking a peek at our Instagram and check out our Linkedin and website!