B2 Onboarding Team Leader
B2 Onboarding Team Leader
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Job Description
Do you have experience of managing a team within a busy operational resourcing environment Are you passionate about driving continuous improvement and delivering against organisational service level agreements Do you pride yourself on your exceptional organisational and communication skills If so this role could be for you.
Based within the Colleague Experience team our Onboarding Team Leader role offers the unique opportunity to provide key support to colleagues when they join or leave our organisation. The role gives exposure to a wide range of stakeholders not only within Social Security Scotland but also the wider Scottish Government.
As the Onboarding Team Leader you will work as part of our team to ensure that the preemployment onboarding and offboarding activities for new and leaving colleagues are carried out in line with required guidelines and timescales. The skills and experience you bring will help us to continue to deliver a first class experience to our colleagues.
Responsibilities
Responsibilities
- Manage the endtoend colleague experience from preemployment to onboarding and offboarding
- Line manage the team responsible for processing candidates through their preemployment checks then adding them onto our payroll system
- Support managers to navigate the Oracle HR system to ensure that payroll onboarding and offboarding activities are carried out correctly
- Interpret legal and Civil Service guidance to ensure all candidates are onboarded in line with Baseline Personnel Security Standards
- Manage complex candidate colleague and stakeholder enquiries
- Manage the workplace adjustment process for new colleagues acting as an escalation point for candidates with complex adjustment needs
- Manage sensitive candidate and colleague information in line with GDPR
- Analyse candidate feedback to identify trends or suggestions to further improve the delivery of our services
- Identify risks resolving where appropriate or escalating to the onboarding leadership team
- Support the delivery of candidate or colleague information sessions which may have up to 100 attendees.
Qualifications
Success Profiles
Success profiles are specific to each job and they include the mix of skills experience and behaviours candidates will be assessed on. Find out more about how we assess the Success Profile elements
Experience:
Experience of managing a team within an operational resourcing environment
Working knowledge of the Oracle HR system to support the candidate / colleague journey
Behaviours:
Communicating and Influencing Level 3
Managing a Quality Service Level 3
Working Together Level 3
Delivering at pace Level 3
You can find out more about Success Profiles Behaviours here:Success Profiles Civil Service Behaviours
How to apply
Apply online providing a CV and Supporting Statement (of no more than 1000 words) which provides evidence of how you meet the skills experience and behaviours listed in the Success Profile above.
If invited for further assessment this will consist of an interview and presentation
We aim to provide feedback on request. However if we receive a large number of applications it may not be possible for us to provide specific feedback on your application. We will provide feedback on request to candidates who attend an interview/assessment.
Information Session
We are holding a candidate information session for this role to provide you with information about the application and interview process as well as further information on the role and team.
The session will be held on Thursday 24th April at 12pm
Please join us using the link below to find out more about the role and working for Social Security Scotland.
Join the meeting now
Expected Timeline (subject to change)
Sift w/c 5th May 2025
Interview w/c 19th May 2025
Location MS Teams
Reserve List
In the event that there are more successful candidates than posts available a reserve list will be kept for up to 9 months.
About us
Social Security Scotland is an Executive Agency of the Scottish Government. Our benefits help people from all walks of life in Scotland. We offer rewarding careers and employ people across Scotland in a wide range of professions and roles. We are committed to recruiting a diverse workforce that is representative of the clients we serve. Find out more about us here.
We offer a supportive and inclusive working environment along with a wide range of employee benefits. Find out more aboutwhat we offer.
As part of theUK Civil Service we uphold theCivil Service Nationality Rules.
Working pattern
Our standard hours are 35 hours per week and we offer a range of flexible working options depending on the needs of the role. We embrace a hybrid working style where all colleagues will spend time in either our Glasgow or Dundee offices. There is an expectation of a minimum 2 days per week in your assigned location which will be either Glasgow or you have specific questions about the role you are applying for please contact us.
Equality Statement
Social Security Scotland are committed to equality and inclusion and we aim to recruit a diverse workforce that reflects the population of our nation.
Social Security Scotland are a Disability Confident Employer. We will consider and implement any reasonable adjustments you may require throughout the recruitment process and during the course of your employment should you be successful in securing a post. If you feel you may require assistance with any part of our recruitment process please contact us at.
Find out more about our commitment todiversity and how we offer and supportrecruitment adjustments for anyone who needs them.
Further information
This role is only available to existing permanent civil servants who have successfully completed their probation period within Social Security Scotland or the broader Scottish Government.
Find out more about our organisation what we offer staff members and how to apply on our Careers Website.
Read our Candidate Guide for further information on our recruitment and application processes.
The successful candidate will be expected to remain in post for a minimum of 3 years unless successful in gaining promotion to a higher Band or Grade.
If you experience any difficulties accessing our website or completing the online application form please contact the Resourcing Team via
Apply before : Wednesday 30th April 2025 at 23:55
Contact Name: Kim Brady
Contact eMail:
Employment Type
Full-Time
