Trustpilot is at a very exciting stage in our journey and wed like you to join us at this pivotal moment as we enter a new period of growth with a renewed strategic direction. This role will focus on scaling our PR and social engagement marketing strategy and is critical in assisting us achieve our goals and vision to create an independent currency of trust.
You will be a key member of the UK Regional Marketing team and will work on the following:
- Brand awareness and growth by creating and managing the marketing and customer narrative in the UK.
- Oversee the PR engagement and media outreach strategy to develop the narrative and proactive public relations.
- Strategies to promote awareness and engagement via our social media platforms.
- Expertise in PR social media market nuances and local insights.
This role will help build and develop our PR and social engagement strategy to deliver value and growth in consumer usage of the platform and promote awareness of the Trustpilot brand in the UK. You will be a core member of the UK marketing team that is tasked with amplifying our narrative and creating innovative compelling datadriven campaigns that demonstrate the value of Trust.
You will create and implement an impactful and commercially focused PR and social engagement strategy to amplify our narrative through key media and digital channels events awards and more. You will be responsible for all regional social media and PR initiatives stories and outreach. You will work closely with other stakeholders in Marketing such as Digital Product Marketing and Content to ensure an effective omnichannel approach.
What youll be doing:
- Develop and own PR and social engagement strategy for the UK using a local agency and with global support.
- Manage and develop press releases and messaging points along with building relationships with journalists in key media outlets.
- Create and execute speaking podcast and media engagement.
- Leverage internal data to develop compelling external narratives that support Trustpilots value proposition.
- Identify competitive customer and industry/category trends to bring fresh creative thinking to Trustpilots external narrative.
- Work closely with Global Marketing Product and External Comms teams to integrate programs support product releases and global initiatives.
- Take full responsibility for each of your strategies; delivering on time and budget with clear ROI or other metrics.
Who you are:
- Proven experience in communications social or PR functions.
- Experience working with/managing agency partners influencers and press directly.
- Ability to operate in a highperformance commercial environment and desire to learn and improve continuously.
- Proven experience in building and delivering social and PR campaigns in a SaaS business with demonstrable strong ROI.
- Continual focus on customercentric datadriven insights to influence decisions to improve business performance.
- A collaborative handson approach with the ability to work on both strategic and tactical levels.
- Motivated with a bias for positivity action and accountability.
- Solid stakeholder management skills and the ability to influence others regardless of seniority or department.
Whats in it for you:
- A range of flexible working options to dedicate time to what matters to you
- Competitive compensation package bonus
- 25 days holiday per year increasing to 28 days after 2 years of employment
- Two (paid) volunteering days a year to spend your time giving back to the causes that matter to you and your community
- Rich learning and development opportunities are supported through the Trustpilot Academy LinkedIn Learning and Blinkist
- Pension and life insurance
- Health cash plan online GP 24/7 Employee Assistance Plan
- Full access to Headspace a popular mindfulness app to promote positive mental health
- Paid parental leave
- Season ticket loan and a cycletowork scheme
- Central office location complete with table tennis a gaming corner coffee bars and all the snacks and refreshments you can ask for
- Regular opportunities to connect and get to know your fellow Trusties including companywide celebrations and events ERG activities and team socials.
- Access to over 4000 deals and discounts on things like travel electronics fashion fitness cinema discounts and more.
- Independent financial advice and free standard professional mortgage broker advice
- Talent acceleration programs: Fasttrack your career with our tailored development programs designed to support growth at whatever stage of your career
Still not sure
We want to be a part of creating a more diverse equitable and inclusive world of work for all. Were excited to hear about your experiences as well as how you will contribute to our working culture. So even if you dont feel you dont meet all the requirements wed still really like to hear from you!
Required Experience:
Manager