Supervisor Patient Financial Services
Supervisor Patient Financial Services
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Job Description
Description
Summary:
Supervises and coordinates the activities of staff operating within the department with regard to Revenue Cycle functions within the scope of Patient Financial Services. Ensures efficient and proper processes for the billing collections cash application and customer service functions through the revenue cycle. Collaborates with the Director of Revenue Cycle to implement management plans.
Responsibilities:
1. Supervises & coordinates activities of staff involved in the functions within Patient Financial Services Depart. including work allocation and problem resolution within the department. Motivates employees to achieve peak productivity and performance.
2. Provides staff supervision to include hiring conducting performance reviews counseling disciplinary action and oversee staff educational development.
3. Approves various transactions including abilitytopay allowances and discounts.
4. Maintains liaisons with administrative and support personnel to coordinate efforts in resolving problems concerning the verification of information and registration.
5. Assists in the preparation of reports and analyses setting forth progress and adverse trends and makes recommendations or conclusions.
6. Represents the Danbury Hospital Patient Financial Services Department at meetings.
7. Ensures resource management is in line with departmental needs based on expanded hours of operation and physical location of workplace.
8. Plans and conducts meetings with subordinates to ensure compliance with established practices to implement new policies and keep employees abreast of current changes and standards.
9. Provides departmentspecific training or assists in the delivery of training curriculum.
10. Ensures the highest quality and timely delivery of services and customer service standards of excellence.
11. Fulfills all compliance responsibilities related to the position.
12. Performs other duties as assigned.
Other Information:
Required: PC literate highly customer service oriented.
Minimum Experience: five years
Desired: National Association of Healthcare Mgmt (NAHAM) certification.
Working Conditions:
Manual: significant manual skills/motor coord & finger dexterity
Occupational: Little or no potential for occupational risk
Physical Effort: Sedentary/light effort. May exert up to 10 lbs. force
Physical Environment: Generally pleasant working conditions
Company: Nuvance Health
Org Unit: 1826
Department: Patient Accounting Med Practic
Exempt: Yes
Salary Range: $28.78 $53.45 Hourly
Required Experience:
Manager
Employment Type
Full Time
