Canada Summer Jobs - Support Assistant - NEWWM

Why join CMHA Peel Dufferin

Support your community. Advance your career. Fulfill your purpose.

Joining the Canadian Mental Health Association Peel Dufferin Branch means youll be part of something meaningful. For starters were honored to have received the Canadian NonProfit Employer of Choice Award for our efforts to help people live better. Providing support and services to those who live with mental illness and addictions were committed to increasing awareness and addressing the stigma surrounding mental health. Thats why weve made it a priority to create a diverse organization that represents the communities we serve and the people we help.

What We Offer

As a communitybased agency were dedicated to the mental physical and social health of everyone including our team members. Youll be empowered to keep learning new skills and reaching your goals from developing a career growth plan to participating in training sessions.

We are currently seeking one fulltime contract Support Assistant as part of the Canada Summer Jobs program!

Canada Summer Jobs is a program under the Youth Employment and Skills Strategy (YESS) which aims to provide quality summer employment opportunities for youth to develop skills and gain paid work experience to successfully transition into the labour market.

The Support Assistant will provide administrative support to the North Etobicoke West Woodbridge Malton (NEWWM) MultiDisciplinary teamand assist with the implementation delivery evaluation and data entry of the evidencebased Ontario Perception of Care (OPOC) Client Survey across the organization.

Status: 8week contract fulltime 35 hours per week (anticipated contract dates will fall between May 2025 and August 2025; Work hours will generally fall between 8:00 am and 5:00pm. Note this posting is for an active vacancy.

Hourly rate: $18.20

Location: This position is based out of our 60 West Drive Brampton ON office. Although we operate within a hybrid workplace model staff are required to have onsite and/or community presence as per program and client needs.

What You Will Do

• Assemble client and family welcome packages
• Provide ongoing clerical support to the NEWWM team including entering and updating the Client Database (CRMS) system
• Enter and update client surveys in the CAMH OPOC database including contact entries in our electronic health record system (CRMS)
• Work collaboratively with the Direct Services to package OPOC materials for clients
  Provide administrative support such as answering phone calls faxing mailing photocopying and scanning

This posting description indicates the key responsibilities and core functions of the position. It is not designed to cover or contain a comprehensive listing of activities duties or responsibilities.

What You Need to Join Our Team:

Participants of Canada Summer Job roles must meet the following requirements:

• Must be between 15 and 30 years of age at the start of the employment
• Must be a Canadian citizen permanent resident or person to whom refugee protection has been conferred under the Immigration and Refugee Protection Act for the duration of the employment
• Must have a valid Social Insurance Number at the start of employment and be legally entitled to work in Canada in accordance with relevant provincial or territorial legislation and regulations
• Must be able to work all 8 weeks consecutively

Additional Qualifications:

• Currently enrolled or completed postsecondary education in the health care or social services sector
• Previous administrative experience as well as experience working with client/patient related or driven databases would be an asset
• Excellent verbal and written communications skills both in person and over the phone
• Demonstrated ability to work collaboratively with team management and clients
• Strong computer skills MS Word Excel Internet Outlook databases
  
• Strong interpersonal skills with proven ability to approach listen build trust and communicate across diverse cultures and intersectionality. Willingness to continually improve understanding around cultural competence
• Openness to operate from an antiracist antioppressive 2SLGBTQ affirming and intersectional framework
• Willingness to learn and apply practical understanding of different elements of diversity such as gender identity/expression race/cultural background religion sexual orientation disability immigration and precarious status family status etc
• Fluency in a second language including ASL (American Sign Language) is considered an asset
• Ability to travel within and around Peel Region as required
• A satisfactory Vulnerable Sector Screening (Police Check) report

Deadline to Apply: April 25 2025

At the Canadian Mental Health Association Peel Dufferin Branch we provide a wide array of community services resources and care for people with mental illness. In your role youll not only assist people who are struggling youll help them return to good health and reintegrate into the community. In everything we do we work together to make the world a better place one person at a time.

Apply Now and EMPOWER your career!

CMHA Peel Dufferin strives to be an equitable employer. We are committed to supporting inclusive recruitment and selection processes work environments and a qualified workforce reflective of the diverse populations we serve. We acknowledge that removing existing barriers and preventing new barriers is required to foster dignity and independence for people of all ages genders cultures and abilities. We encourage applications from members of groups that have been historically disadvantaged and marginalized including but not limited to First Nations Mtis Inuit and Urban Indigenous (FNIMUI) populations ethnoracial communities people with disabilities *2SLGBTQIA communities women and gender diverse people lowincome communities and all equitydeserving groups.
*2SLGBTQIA (TwoSpirit Lesbian Gay Bisexual Trans Queer Intersex Asexual and a range of gender and sexual diversity categories not listed).

Accessibility Statement
When contacted by CMHA Peel Dufferin for a career opportunity please advise the People and Culture Department of any accommodation needs that may make your experience through the recruitment process more comfortable. We are committed to working with you to meet these needs by providing reasonable accommodations ensuring you have access to a fair and equitable process. We are continuously working to improve our accessibility practices and welcome any feedback or suggestions on how we can better accommodate candidates with accessibility needs. Should you have feedback please email us at

Use of Artificial Intelligence (AI) in Recruitment

To streamline our recruitment process we utilize an applicant tracking system (ATS) to manage and organize applications. While the ATS aids in efficiency the essential review and evaluation of candidates is carried out by members of our People and Culture team. This approach ensures a personalized assessment that allows us to gain a comprehensive view of a candidates experience skills and potential. AI is not used to make any decisions in our recruitment process.

Next Steps
We thank all those who apply. Only those selected for further consideration will be contacted. We retain all applications submitted for one 1 year after the closing date of the posting for consideration in future career opportunities.