Rock Tools Drilling Technician
Rock Tools Drilling Technician
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Job Description
Location & Travel Requirements:
This is a fieldbased position that requires frequent travel to mine sites drilling operations and customer facilities throughout the Southwest U.S. region. Overnight travel may be required up to 70 of the time.
Job Overview
The Service Technician Drilling Products is responsible for providing technical service maintenance and support for Boart Longyears rock drilling tools and equipment in the field. This role ensures optimal product performance and customer satisfaction by performing inspections troubleshooting and handson repairs of tooling and drilling consumables. The
technician works closely with sales engineering and product teams to support field trials resolve product issues and improve customer operations.
Key Responsibilities
Field Service Support
Perform onsite inspections and repairs of drilling consumables including percussive tooling rods core barrels and diamond bits.
Product Performance Optimization
Troubleshoot and analyze tooling and bit performance in various drilling environments and recommend improvements to reduce downtime and increase productivity.
Customer Training & Assistance
Train customer crews on best practices for handling installing and maintaining Boart Longyear drilling products.
Field Trials & Product Testing
Assist in setup and monitoring of field trials for new products; collect data and provide performance feedback.
Service Documentation & Reporting
Complete detailed service reports and submit customer feedback to internal teams for continuous product improvement.
Inventory & Tool Control
Maintain accurate inventory of service kits and tools; ensure all equipment is in good working condition for field use.
All Other Reasonable Duties as Assigned
Key Skills & Competencies
Mechanical Knowledge:
Handson mechanical ability to assemble inspect and troubleshoot drilling equipment.
Customer Service:
Ability to communicate clearly and professionally with drilling crews and supervisors in highpressure environments.
Analytical Thinking:
Use problemsolving skills to assess wear patterns performance failures and recommend corrective actions.
Adaptability:
Flexible and able to work in diverse field environments including remote sites mining operations and variable weather.
Time Management:
Efficiently plan service trips complete documentation and manage time independently in the field.
Safety Commitment:
Demonstrates a strong awareness and adherence to safety procedures and PPE requirements.
Qualifications
Education:
High school diploma or equivalent required. Technical or mechanical certification preferred.
Experience:
2 years of experience in field service drilling operations or tooling maintenance.
Experience with percussive or rotary drilling consumables preferred.
Languages:
English required. Spanish is a plus.
Physical and Environmental Conditions
Work Environment:
Fieldbased in mining construction or drilling environments; may be exposed to noise dust grease and weather extremes.
Lifting Requirements:
Must be able to lift and carry equipment or tooling up to 75 lbs regularly. Includes kneeling climbing and working in confined areas.
Environmental Health & Safety
Boart Longyear commits to protecting the health and safety physical psychological and social wellbeing of our employees contractors and visitors at all of our sites and facilities. We also commit to protect the environment and the communities in which we operate.
All employees and contractors of Boart Longyear are required to:
Apply the THINK process to ensure no harm to people property or environment.
Correctly use required safety equipment PPE and follow Standard Work Procedures.
Comply with the Golden Rules of Safety and the Rules of the Road.
Use Stop Work Authority to control unsafe conditions and stop unsafe acts.
Report all incidents.
Compensation Benefits and Perks
Talented people are attracted to companies with longterm success and a supportive workplace culture that encourages worklife balance. Boart Longyear offers competitive pay comprehensive benefits and career advancement opportunities. If hired you can expect:
medical vision and dental program
retirement program
employee recognition rewards program (BRAVO)
employee assistance program
Company Overview
Established in 1890 Boart Longyear is the worlds leading provider of innovative safe and productivitydriven drilling equipment and tooling. With a primary focus on mining and exploration activities spanning a wide range of commoditiesincluding copper gold nickel zinc uranium and other metals and mineralsthe Company also supports activities in the energy oil sands exploration and environmental sectors.
The Drilling Products division delivers advanced research and development capabilities and holds hundreds of patented designs to manufacture market and service reliable drill rigs innovative drill string products rugged performance tooling durable drilling consumables and highquality parts for customers worldwide. These products are engineered to meet the evolving needs of the global drilling industry offering maximum performance reliability and safety in the most demanding conditions.
Our People
At Boart Longyear people are our most important asset. We recognize that the best ideas emerge through collaboration among individuals with diverse backgrounds experiences and perspectives. That is why we are committed to fostering diverse inclusive teams and work environments free from discrimination and harassmentspaces where everyone can contribute and be heard.
Our Vision
To create products and solutions that empower the exploration and extraction of minerals to enable life and prosperity.
Our Values
Our success as a business depends on how we operate. The how is the distinctive way in which we conduct our business guided by our values of:
Integrity
Health & Safety
Teamwork & Diversity
Customer Focus
Sustainability
Boart Longyear is headquartered in Salt Lake City Utah USA. Visit our website and follow Boart Longyear on social media: LinkedIn Facebook Instagram and Twitter.
As an Equal Opportunity Employer we thank all who apply but will only be contacting those selected for an interview. Please apply online at
Required Experience:
IC
Employment Type
Full Time
