IT Support Engineer II Kuiper IT Services
IT Support Engineer II Kuiper IT Services
Posted on :
21-04-2025
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1 Vacancy
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Job Description
Project Kuiper is Amazons low Earth orbit satellite broadband network. Its mission is to deliver fast reliable internet to customers and communities around the world and weve designed the system with the capacity flexibility and performance to serve a wide range of customers from individualhouseholds to schools hospitals businesses government agencies and other organizations operating in locations without reliable connectivity.
Export Control : This position requires that the candidate selected be a U.S. Citizen in order to comply with U.S. governmentimposed requirements related to the nature of the work and/or where it will be performed.
Kuiper IT Services is looking to hire a skilled IT Support Engineer to provide comprehensive technical support for our infrastructure warehousing operations production environments and laboratory facilities. This role is crucial in maintaining operational efficiency and ensuring reliable technology systems across our organization.
Key job responsibilities
This is a 2nd shift position working MonFri 5:00PM shift start.
Perform work via ticketing system while maintaining standard work compliance
Interact with network infrastructure including switches routers and firewalls
Provide technical support for different test stations and their components and associated software
Maintain system security and ensure compliance with industry standards
Respond to and resolve critical infrastructure issues
Perform scheduled maintenance and system upgrades
Assist with project implementations and technology deployments
Participate in oncall responsibilities.
About the team
Kuiper IT Services is a fast paced technical support organization that is focused on supporting large scale business initiatives while keeping a Day1 mentality. Our support scope involves several highly technical areas such as Production Operations Lab Operations Launch and Warehousing.
3 years of networking (such as DNS DHCP SSL OSI Model and TCP/IP) experience
3 years of Windows Server technologies: AD DFS Print Services SCCM experience
3 years of technical support experience
3 years of corporate setting Windows Mac or Linux Operating systems support experience
Bachelors degree in IT computer science or equivalent
Capable of working in manufacturing and laboratory environments
Perform OnCall duties as required
Perform occasional travel as dictated by business need
3 years of supporting a windows server environment experience
Experience supporting video conference and teleconference equipment
CCNA CCNP or similar networking certifications.
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $54700/year in our lowest geographic market up to $122200/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on jobrelated knowledge skills and experience. Amazon is a total compensation company. Dependent on the position offered equity signon payments and other forms of compensation may be provided as part of a total compensation package in addition to a full range of medical financial and/or other benefits. For more information please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.
Export Control : This position requires that the candidate selected be a U.S. Citizen in order to comply with U.S. governmentimposed requirements related to the nature of the work and/or where it will be performed.
Kuiper IT Services is looking to hire a skilled IT Support Engineer to provide comprehensive technical support for our infrastructure warehousing operations production environments and laboratory facilities. This role is crucial in maintaining operational efficiency and ensuring reliable technology systems across our organization.
Key job responsibilities
This is a 2nd shift position working MonFri 5:00PM shift start.
Perform work via ticketing system while maintaining standard work compliance
Interact with network infrastructure including switches routers and firewalls
Provide technical support for different test stations and their components and associated software
Maintain system security and ensure compliance with industry standards
Respond to and resolve critical infrastructure issues
Perform scheduled maintenance and system upgrades
Assist with project implementations and technology deployments
Participate in oncall responsibilities.
About the team
Kuiper IT Services is a fast paced technical support organization that is focused on supporting large scale business initiatives while keeping a Day1 mentality. Our support scope involves several highly technical areas such as Production Operations Lab Operations Launch and Warehousing.
3 years of networking (such as DNS DHCP SSL OSI Model and TCP/IP) experience
3 years of Windows Server technologies: AD DFS Print Services SCCM experience
3 years of technical support experience
3 years of corporate setting Windows Mac or Linux Operating systems support experience
Bachelors degree in IT computer science or equivalent
Capable of working in manufacturing and laboratory environments
Perform OnCall duties as required
Perform occasional travel as dictated by business need
3 years of supporting a windows server environment experience
Experience supporting video conference and teleconference equipment
CCNA CCNP or similar networking certifications.
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $54700/year in our lowest geographic market up to $122200/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on jobrelated knowledge skills and experience. Amazon is a total compensation company. Dependent on the position offered equity signon payments and other forms of compensation may be provided as part of a total compensation package in addition to a full range of medical financial and/or other benefits. For more information please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.
Employment Type
Full-Time
Department / Functional Area
Key Skills
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