Total Rewards Specialist - Associate
Total Rewards Specialist - Associate
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Job Description
Line of Service
Internal Firm ServicesIndustry/Sector
Not ApplicableSpecialism
Advisory OtherManagement Level
AssociateJob Description & Summary
At PwC our people in people operations primarily focus on managing the people lifecycle and the daytoday operational tasks related to managing employees. This includes activities such as employee onboarding offboarding payroll and benefits administration absence management employee recordkeeping compliance with labour laws and regulations and managing employee inquiries and issues. These individuals enable HR processes and systems to run smoothly in order to efficiently support our workforce.Those in human resource operations at PwC will focus on all areas of Human Resources and the business in executing Human Resources related transactions and administrative activities. You will be a primary HR point of contact in the resolution escalation or routing of inquiries as needed in line with HR protocols and guidelines as well as be part of a team of problem solvers that help solve complex business issues from strategy to .
Driven by curiosity you are a reliable contributing member of a team. In our fastpaced environment you are expected to adapt to working with a variety of clients and team members each presenting varying challenges and scope. Every experience is an opportunity to learn and grow. You are expected to take ownership and consistently deliver quality work that drives value for our clients and success as a team. As you navigate through the Firm you build a brand for yourself opening doors to more opportunities.
Examples of the skills knowledge and experiences you need to lead and deliver value at this level include but are not limited to:
- Apply a learning mindset and take ownership for your own development.
- Appreciate diverse perspectives needs and feelings of others.
- Adopt habits to sustain high performance and develop your potential.
- Actively listen ask questions to check understanding and clearly express ideas.
- Seek reflect act on and give feedback.
- Gather information from a range of sources to analyse facts and discern patterns.
- Commit to understanding how the business works and building commercial awareness.
- Learn and apply professional and technical standards (e.g. refer to specific PwC tax and audit guidance) uphold the Firms code of conduct and independence requirements.
Job Summary
Please briefly describe the following: What is the purpose of this role. What is this job responsible for and why does this role exist
TheTotal Rewards Associate is responsible for completing administrative tasks for the Total Rewards team. This includes handling invoices and billing generating reports and ensuring accurate recordkeeping. The associate supports the team by maintaining databases preparing documentation and assisting with the implementation of various total rewards programs. Additionally they collaborate with other departments to ensure compliance with company policies and regulatory requirements and provide general administrative support to ensure the smooth operation of the Total Rewards team.
Major Responsibilities
Provide 3 5 major responsibilities of the role and identify key activities within each area. Indicate the percentage of time normally spent on each major responsibility with the total equalling 100.
Supporting the Total Rewards team 100
Billing: Manage and process billing activities ensuring accuracy and timeliness.
General Ledger (GL) Reconciliation: Perform regular GL reconciliations to ensure financial records are accurate and uptodate.
Credit Card Payment Processing & LOA Agreements: Handle credit card payment processing for benefits related to leaves of absence (LOA). Manages incoming LOA Agreements from HCSC.
Data Management: Update and maintain data for dashboards ensuring information is current and accurate.
Reporting: Run analyze and share data reports to support decisionmaking processes.
Site Maintenance: Maintain and update Daily Hub sites to ensure they are functioning properly and meet organizational standards.
Process Formalization: Formalize processes into Word documents to standardize procedures and improve efficiency.
Educations & Professional Certification (Required and/or Preferred)
What is the minimum required level of education Please indicate if the professional certification(s) is or preferred.
Postsecondary education or equivalent experience.
Work Experience
What is the minimum required level of experience in the incumbent would need to perform this job
Related experience in HR ideally within a total rewards department.
Technical skills & Specialized Knowledge
Provide details on any specialized and technical skill set to perform the job.
Advanced English level
Ability to work effectively with crossfunctional teams
Preference for strong Excel Alteryx and PowerBI skills
General Attributes
Any other characteristics or traits that are essential for the job e.g. able to negotiate and influence effectively)
Respect for the confidential and sensitive nature of the information that is a daily aspect of the role
Strong written and verbal communication skills;
Attention to detail and accuracy is critical for success
Strong time management skills;
proven ability to manage multiple priorities and deadlines in a fastpaced highperformance environment
demonstrates resourcefulness and initiative
Education (if blank degree and/or field of study not specified)
Degrees/Field of Study required:Degrees/Field of Study preferred:Certifications (if blank certifications not specified)
Required Skills
Optional Skills
Accepting Feedback Accepting Feedback Active Listening Communication Confidential Information Handling Conflict Resolution Coordinating Staff Data Quality Documentation Administration Emotional Regulation Empathy Employee Data Management Employee Engagement Strategies Employee Life Cycle Employee Relations Employee Terminations HR Software Human Resources (HR) Metrics Human Resources (HR) Policies Human Resources (HR) Service Delivery Human Resources (HR) Shared Services Human Resources Assistance Human Resources Management (HRM) Inclusion Intellectual Curiosity 6 moreDesired Languages (If blank desired languages not specified)
Travel Requirements
Not SpecifiedAvailable for Work Visa Sponsorship
NoGovernment Clearance Required
NoJob Posting End Date
June 30 2025Required Experience:
IC
Employment Type
Full-Time
