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About this role
Every company grows differently and we grow when we help our partners build better generative AI solutions for their enterprise clients.
Weve built an incredibly deep partner ecosystem with Global System Integrators (GSIs) thats scaling rapidly and continue to cocreate highimpact verticalspecific solutions to jointly bring to enterprises across the Financial Services Healthcare Retail/CPG and Technology sectors.
As our first Partner solutions architect your primary role is to be a solutionminded thoughtpartner and consultant to our partners and their clients and the technical lead to bring our joint generative AI solutions to production. The solutions we build with partners often involve integrations with other technologies and the creation of highly sophisticated AI applications and workflows built in Writer.
You will also help enable our partners to use Writers AI Studio our nocode/lowcode solution our partners use to build custom AI applications at scale across their enterprise clients.
Your creativity proactivity and thought leadership will help shape our entire culture. If you have a builder mentality this is the role for you. Youll be reporting to our Head of Solutions Architect and collaborating closely with our Partner Sales Customer Success and Product teams.
Your responsibilities:
Collaborate with our Partner Leads and GSI partners to identify the highestimpact solutions with the highest level of repeatability to build and distribute across our focus verticals
Codesign and cobuild these joint solutions with your technical counterparts across our partners
Scope business and technical requirements across our target accounts with partners including tools workflows data structure and integration points to ensure Writer can feasibly execute against
Conduct discovery on existing processes across target accounts identifying and quantifying current business pain and proposed impact of Writers solutions to address
Act as the technical lead for RFP responses and evaluations we conduct with our partners
Manage relationships with technical GSI stakeholders
Develop and maintain a deep understanding of the Writer solutions the broader AI and LLM landscape as well as our customers ecosystem so you can offer prescriptive solution recommendations
Work alongside Product and Engineering to QA the outputs from the implementation calibrate and iterate until we have an optimal output
Is this you
5 years in technical customer facing roles including 3 years of experience in sales engineering solutions architecting customer engineering or even Product roles
Have worked with Fortune 500 customers for a high growth B2B SaaS company
Experience with Python that you can build on top of Writer Framework
Experience working with APIs especially Generative AI services
An excellent communicator and collaborator able to take complex technical concepts and translate to practical business language for nontechnical audiences
Highly versatile can lead a discovery session with multiple stakeholders uncovering use cases and business pain while also being able to have the technical acumen to address complex technical hurdles
Customer outcome oriented: a laser focus on delivering solutions that create meaningful business results
Tenured problem solver able to identify the root cause of issues and work collaboratively to resolve
Experience working across many customer stakeholders and teams
Previously been a topperforming SA and have sold 1M deals in highly regulated spaces
#LIHybrid
Benefits & perks (US Fulltime employees)
Generous PTO plus company holidays
Medical dental and vision coverage for you and your family
Paid parental leave for all parents 12 weeks)
Fertility and family planning support
Earlydetection cancer testing through Galleri
Flexible spending account and dependent FSA options
Health savings account for eligible plans with company contribution
Annual worklife stipends for:
Home office setup cell phone internet
Wellness stipend for gym massage/chiropractor personal training etc.
Learning and development stipend
Companywide offsites and team offsites
Competitive compensation company stock options and 401k
Writer is an equalopportunity employer and is committed to diversity. We dont make hiring or employment decisions based on race color religion creed gender national origin age disability veteran status marital status pregnancy sex gender expression or identity sexual orientation citizenship or any other basis protected by applicable local state or federal law. Under the San Francisco Fair Chance Ordinance we will consider for employment qualified applicants with arrest and conviction records.
By submitting your application on the application page you acknowledge and agree to Writers Global Candidate Privacy Notice.
Full-Time