Vice President - Salesforce Insurance Consultant
Vice President - Salesforce Insurance Consultant
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Job Description
Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125000 people across 30 countries are driven by our innate curiosity entrepreneurial agility and desire to create lasting value for clients. Powered by our purpose the relentless pursuit of a world that works better for people we serve and transform leading enterprises including the Fortune Global 500 with our deep business and industry knowledge digital operations services and expertise in data technology and AI.
Inviting applications for the role of Vice President Salesforce Insurance Consultant
We are seeking a highly skilled Salesforce Insurance Consultant to lead and support digital transformation initiatives for financial institutions and insurance providers. The ideal candidate will possess deep expertise in Salesforce Financial Services Cloud Salesforce Data Cloud and other Salesforce tools with a strong understanding of Property & Casualty (P&C) insurance and/or Life & Annuity processes. This role will help clients streamline workflows improve customer experience and enhance operational efficiency across their organizations using the Salesforce technology stack.
Responsibilities
Implementation Leadership: Lead and support the implementation of Salesforce solutions for financial institutions and insurance providers ensuring seamless and integration with existing business processes.
Workflow Optimization: Analyze design and configure Salesforce workflows to optimize claims processing underwriting policy management and regulatory compliance in P&C insurance.
Stakeholder Engagement: Collaborate closely with business stakeholders to identify pain points in existing processes and propose tailored solutions using Salesforce Financial Services Cloud and other Salesforce tools.
System Integration: Drive the integration of Salesforce with core insurance platforms such as Guidewire Duck Creek or other legacy policy administration systems to ensure endtoend automation and smooth data flow.
Automation and Process Improvement: Enable and drive the seamless automation of policy servicing claims management and underwriting processes on the Salesforce platform enhancing operational efficiency.
Strategic Advisory: Provide strategic advisory services to insurance firms on leveraging Salesforce for improving operational excellence customer satisfaction and profitability.
Client Presentations and Workshops: Lead Salesforce demonstrations and workshops for clients to showcase the platforms capabilities highlighting potential ROI and business benefits.
Best Practices and Governance: Develop and deliver best practices governance models and continual improvement strategies to ensure Salesforce implementations are efficient scalable and sustainable.
CrossFunctional Collaboration: Work closely with crossfunctional teams including developers architects and business analysts to implement solutions effectively ensuring alignment with client objectives
Qualifications we seek in you!
Minimum Qualifications / Skills
Extensive experience in Salesforce implementation with a focus on Financial Services Cloud and/or Insurance industry solutions.
Deep understanding of P&C insurance processes including claims management underwriting and policy administration.
Handson experience in Salesforce Financial Services Cloud and other relevant Salesforce products including Salesforce Service Cloud Salesforce Sales Cloud and Salesforce Data Cloud.
Knowledge of Salesforce integration with core insurance platforms like Guidewire Duck Creek or other policy administration systems is a plus.
Strong analytical and problemsolving skills with the ability to translate business needs into technical requirements.
Salesforce certifications (Financial Services Cloud Sales Cloud Service Cloud or other relevant certifications) preferred.
Excellent communication skills with the ability to engage with stakeholders at all levels and present complex solutions clearly
Preferred Qualifications/ Skills
Experience working with midtolarge insurance companies in a consulting or technical advisory role.
Familiarity with AIpowered automation and digital transformation trends in financial services and insurance.
Exposure to Salesforce AppExchange solutions and custom app development using Salesforce Lightning.
Ability to lead Salesforce training sessions and change management initiatives to empower clients to adopt and effectively utilize Salesforce solutions.
Salesforce Certified Administrator (ADM 201
Salesforce Certified Financial Services Cloud Consultant
Salesforce Certified Service Cloud Consultant
Salesforce Certified Sales Cloud Consultant
Salesforce Platform App Builder
Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race color religion or belief sex age national origin citizenship status marital status military/veteran status genetic information sexual orientation gender identity physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity customer focus and innovation. For more information visit . Follow us on Twitter Facebook LinkedIn and YouTube.
Furthermore please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a starter kit paying to apply or purchasing equipment or training.
Required Experience:
Chief
Employment Type
Full Time
