Key Account Manager-Remote

Key Account Manager Remote

Intertek is searching for an Account Managerto join our Hardlinesteam working Remote. This is a fantastic opportunity to expand a versatile career in Hardlines Department.

Intertek a leading provider of quality and safety solutions to many of the worlds toprecognized brands and companies is actively seeking an Account Manager to join our Hardlines team working remotely. This is a fantastic opportunity to expand a versatile career in Account Management.

Intertek is continually innovating and evolving to reduce risk for consumers brands and organizations in every sector and industry around the world. We go beyond Testing Inspection and Certification of products: we are a Total Quality Assurance Provider to industries worldwide. Our Purpose: Bringing quality safety and sustainability to life.

Interteks Hardlines team offers comprehensive testing quality assurance benchmarking and inspection services for all your hardgoods from toys and childrens products to generaluse household and office products and more. As a leader in providing Total Quality Assurance we offer physical and chemical testing to regulatory requirements as well as retailerspecific and customized testing protocols that extend beyond industry standards for various product categories.

What are we looking for

The Global Key Account Manager is the liaison between customer and Intertek global operations to ensure correct understanding and consistent of customers requirements according to specified processes and protocols. This position will travel 25 of the time.

Shift/Schedule: full time hours 8:30 am to 5:00 pm local time

Salary & Benefits Information

The base wage or salary range for this position is $73000.00 $85000 plus sales incentives. Individual compensation packages are based on a variety of factors unique to each candidate including skill set experience qualifications and other jobrelated reasons.

In addition to competitive compensation packages when working with Intertek you can expect benefits including medical dental vision life disability 401(k) with company match generous vacation / sick time (PTO) tuition reimbursement and more.

What Youll Do:

• Serves as liaison between customer and Intertek global operations to ensure correct understanding and consistent of customers requirements according to specified processes and protocols.
• Manages or supervisesactivities of customer onsite staff (Account Coordinator) where applicable.
• Documents and communicates client requirements and work instructions to Intertek global network of labs and offices.
• Provides creative and innovative ATIC solutions to support client business strategies. Works to develop a strategic partnership between self Intertek and customer.
• Drives and generates opportunities for revenue growth within consistent with Intertek global key account initiatives and strategies.
• Performs random review of test reports to ensure consistency and accuracy which are reported to management and lab network.
• Keeps current on relevant product regulatory safety and quality performance requirements; communicate and consult with customer on relevant information.
• Provide technical regulatory support; directly or facilitating through Intertek network of experts.
• Participate and consults with customer in routine quality and safety meetings with QA engineers and other stakeholders.
• Provides oversight accurate status and reporting of project milestones to client team members
• Expedite projects as needed to ensure turnaround times and performance metrics are met.
• Create and deliver client presentations for quarterly business review meetings.
• Prepare sales reports forecasts and provide regular account status updates through established CRM system including the development of accountbased strategies (Strategic Account Plan).
• Organize or host seminar/webinar to provide training to the client and vendors on both process and technical related may include periodic travel to overseas countries to meet with vendors or overseas client sourcing offices.

Minimum Requirements & Qualifications:

• Bachelors Degree in related area or the equivalent in terms of education experience and/or training.
• 24 years directly related experience with direct customer interaction.
• Managerial or Supervisor level experience; ability to effectively communicate job expectations planning monitoring appraising job results coaching and disciplining employees; developing coordinating and enforcing systems policies procedures and productivity standards.
• Excellent customer service and interpersonal skills; detail oriented with proactive and positive attitude.
• Excellent written and oral communication skills; superior presentation skills.
• Effective time management and organizational skills.
• Proficiency in MS Office; ability to create spreadsheets tables and graphs queries extrapolate and summarize meaningful data.
• Strong organizational and time management skills; ability to work independently in a fastpaced multitasking environment with shifting priorities.
• Physical dexterity/mobility to travel via car airplane and perform all functions inherent to the position.

Preferred Requirements & Qualifications:

• Prefer experience in toy retail or hardline product safety

TRAVEL REQUIREMENTS

2025; domestic meetings with U.S. based clients and vendors; International meetings with customers on overseas trips supporting vendor conferences internal training and workshops.

Intertek: Total Quality. Assured.

Intertek is a world leader in the Quality Assurance market with a proven highquality business model and a global network of customerfocused operations and highly engaged subject matter experts. With passion pace and precision we work to exceed our customers expectations while engaging with our employees to be 10X in their performance and professional growth.

Intertek is a drugfree workplace. As a condition of employment certain positions may be required to pass a preemployment drug test based on the type of work that will be performed.

We Value Diversity

Interteks network of phenomenal peopleare our greatest assets and the diversity they bring fuels our success. Intertek is an Equal Employment Opportunity Employer that values inclusion and diversity. We take affirmative action to ensure all qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin disability veteran status or other legally protected characteristics.

For individuals with disabilities who would like to request accommodation or who need assistance applying please call(option #5 to speak with a member of the HR Department.

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*Intertek does not accept unsolicited approaches from agencies and will not pay a fee for any placement resulting from the receipt of an unsolicited resume.