Sales Associate
Sales Associate
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Job Description
ABOUT THE POSITION
With over 430 retail stores worldwide our associates are essential to our business. From ensuring product availability on the sales floor to creating eyecatching visual displays to addressing customer inquiries to running an efficient check out process our associates create memorable customer experiences while simultaneously assisting the Store Leadership team support Columbia Sportswear Companys mission of Connecting Active People with Their Passions.
As a Retail Associate youll serve as a brand ambassador and ensure exceptional instore experiences through positive customer interaction. Within this role you will employ your natural problem solving and sales abilities to answer customer questions and make compelling product recommendations while supporting Columbia Sportswear Companies values to enhance customer service and teamwork.
HOWYOULLMAKE A DIFFERENCE
- Provide exceptional customer service by responding to consumer questions or issues regarding product features benefits and availability; engage with consumers to understand their needs and preferences (e.g. demonstrate and explain merchandise make suggestions on suitable options for consumers etc..
- Maintain store standards for visual merchandising cleanliness safety; retrieves merchandise from sales floor stock room or other inventory locations.
- Perform all required cash register transactions (e.g. sales returns exchanges connecting consumer to loyalty program) efficiently and accurately.
- Contribute to store profitability by receiving handling replenishing and processing incoming and outgoing product flow in the stores accurately and efficiently
YOUHAVE
- No specific education required (High School Diploma or GED preferred)
- 2 (or less) years of experience in position or specialization
- Skill operating a Point of Sales (POS) system other instore computerized systems and telephone
JOB CONDITIONS
- Frequently in a more active environment (i.e. requires ability to constantly move about) that can be physical or strenuous in nature (frequently adjusting/moving items weighing up to 40 lbs. may frequently use specialized equipment may have exposure to dust and noise
- Occasionally requires the ability to work in place
- Ability to clearly communicate with others
- Availability to work a flexible retail schedule which may change seasonally and in response to locationspecific business trends or forecasts. All local state and federal laws are adhered to when evaluating your availability.
This job description is not meant to be an allinclusive list of duties and responsibilities but constitutes a general definition of the positions scope and function in the company.
Required Experience:
IC
Employment Type
Part-Time
