Client Advisor Supervisor

Are you ready to join a respected community agency in Billings with over 40 years of dedicated service

We are hiring: Client Advisor Supervisor Swings Passages

Benefits

We offer a comprehensive benefits package for employees working 30 hours per week starting the first of the month after 60 days of employment:

• Medical: Employer pays $492.00 toward employee coverage. Additional plans for children and family are available at employee cost.
• Dental: Employer pays 100 of employeeonly coverage. Affordable coverage for children and families is available at employee cost.
• Vision: Affordable plans are available for employees children and families at a low cost.
• Life Insurance: The agency provides a $25000 coverage plan for all benefiteligible employees. Supplemental life insurance plans are available at employee cost.
• ShortandLongterm Disability: 100 employerpaid coverage for employees.
• 401k/Retirement Plan: Employees are eligible for 401k contributions after one year of employment and 1000 hours worked. Employer profit sharing is eligible annually based on board approval.
• AFLAC: Supplemental plans are available to employees and their families at employee cost.

PTO

• Accrual: Start accruing PTO from your first paycheck. Fulltime 40hour) employees with 02 years of employment accrue 4.65 hours per pay period totaling 15 days a year.
• Increased Accrual with Tenure: Accrual rates increase at 3 years 5 years and every subsequent 5year mark up to 25 years.
• Pro Rata Basis: Accrual rates for employees working 2030 hours per week are on a pro rata basis.

This ensures that all employees regardless of their hours can benefit from paid time off.

Paid Holidays

• FullTime Employees: Enjoy 11 paid holidays.
• PartTime Employees: Employees working 2030 hours per week also receive paid holidays on a pro rata basis.

This ensures that all employees can benefit from paid holidays regardless of their work schedule.

Here are some fantastic perks of working with us:

• Student Loan Forgiveness: Alternatives is a PSLFapproved employer so you can get your student loans forgiven by working for a nonprofit.
• Scholarship Program: After one year of service you can take advantage of our scholarship program to complete your degree get specialized training or earn a certification.
• Birthday Lunch: Celebrate your birthday with a $15.00 lunch allowance! Its a great chance to enjoy a meal with coworkers and meet other team members you might not see regularly.
• Career Growth: We love to promote from within! Many of our team members have grown into new roles and we have impressive longevity in our staff. Our CEO has been with us for over 40 years and many others have been here for 10 years.

These perks highlight our commitment to supporting our team members personal and professional growth.

Starting Wage

• Salary: The starting salary for this position is $21.00$23.00 per hour depending on experience.
• Differential: 8 shift differential for overnights position.

Job Type

• FullTime NonExempt

Schedule

• Standard Hours: Swings 311pm specific days to be discussed upon offer.

Training

• Orientation: Alternatives provides thorough orientation and training for all new staff. You can expect a oneweek orientation where you will learn all about Alternatives and be prepared for your role. This first week is scheduled from 9 AM to 5 PM at our Alternatives Training Center.
• Training week: Following orientation you will undergo a oneweek training period to be prepared for your new position this will continue the 9am5pm schedule. After concluding your first two weeks you will the move into your offered schedule.

***HIRING IMMEDIATELY***

To be a successful Client Advisor Supervisor you will need the following skills and qualifications:

• Experience in corrections law enforcement and/or social services with a background in supervising employees.
• Education: High School Diploma (Undergraduate degree preferred).
• Licensing: Valid drivers license.
• Compliance: Ability to pass a federal drug screening and background check.

Responsibilities:

• Lead and direct employees during assigned shifts.
• Oversee all areas of the security department.
• Assist the Operations Supervisor and serve as a backup when necessary.

About the team

Our security team consisting of Client Advisors InCharges SROs and Supervisors is led by the talented Operations Supervisor at Passages. With over 15 years at the Agency she began her journey as a Client Advisor and has worked diligently to build the successful operations team we have today.

Together they ensure smooth operations and a safe environment for our residents and staff. They look forward to welcoming you to the team soon!

What You Will Do in This Position:

As a Client Advisor Supervisor you will oversee operations functions during your assigned shift. Your duties will include but are not limited to:

• Guiding and training employees.
• Facilitating staff development.
• Administering disciplinary actions as needed.
• Ensuring all required security functions are completed within specified timeframes.
• Upholding SOPs and policies at all times.
• Attending and leading meetings as assigned.