User Support Specialist III
User Support Specialist III
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Job Description
Overview
Primarily responsible for monitoring and troubleshooting the clinical application interfaces. Troubleshoots desktops/hardware/printer issues.
Responsibilities
- Supports the enduser community in the effective access and use of University Hospital.
- Monitors and troubleshoots HL7 Protocol Application interfaces.
- Performs basic hardware repair.
- Assists with the preparation of documentation and informational materials for nontechnical users
- Understands and accepts the responsibilities of working in a 24/7 environment
Qualifications
Associates Degree in Computer Science Business Administration Engineering or a related field.
One 1 year of experience in use or support of desktop computing.
Must be proficient in PC support and be able to work in a team environment.
Effective oral and written communications skills.
Equivalent experience education and/or training (IT certifications) may be substituted for the education requirements.
University Hospital offers a competitive salary & comprehensive benefits package. Affirmative Action/Equal Opportunity Employer M/F/D/V. For more information visit Experience:
Unclear Seniority
Employment Type
Full-Time
Key Skills
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