Circulation Assistant I
Circulation Assistant I
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Salary Not Disclosed
1 Vacancy
Job Description
POSITION: Circulation Assistant I (CAI)
CATEGORY: Assistant I
DEPARTMENT: Circulation Services
SUPERVISOR: Circulation Supervisor
SUPERVISES: N/A
LOCATION:Kennedy Library (KB) @ 1700 W McGalliard Rd Muncie IN 47304
JOB TYPE:Parttime
SCHEDULE:25 hours/week; schedule varies; KB open hours are MonFri 10am7pm Sat 15pm
COMPENSATION: Min $12.00/hour
BENEFITS:Paid time off telehealth services provided for staff and immediate family members professional development and skillbuilding opportunities and more!
ABOUT MUNCIE PUBLIC LIBRARY (MPL)
Our mission is to provide accessible and innovative services responding to the reading informational educational and enrichment needs of the community. Visit our website to learn more about us!
We are an equal opportunity employer and committed to diversity. Reasonable accommodations may be made for individuals with disabilities upon request during the hiring process and employment including for essential functions. We encourage interested individuals to apply even if not 100 of the position requirements are met. A criminal background check is required before employment.
For any questions regarding the hiring process application job description benefits etc. please contact MPL Human Resources by emailing or by calling.
POSITION PURPOSE
To fulfill routine circulation functions and provide essential customer service.
ESSENTIAL FUNCTIONS AND RESPONSIBILITIES
To perform this job successfully an individual must be able to perform these functions satisfactorily with or without reasonable accommodations.
- Shelve and pull items accurately with combinations of letters and numbers (including decimals)
- Help customers use library equipment (i.e. selfcheckout machines etc.
- Assist customers with all aspects of the circulation process and provide guidance on circulation policies/procedures including but not limited to 1 Registering customers for Library cards check materials in/out process fines/fees etc. 2 Effectively handling customer needs and questions either in person or over the phone
EDUCATION AND/OR EXPERIENCE
Required:
- High school diploma or equivalent
KNOWLEDGE SKILLS AND ABILITIES
The requirements below are representative of the knowledge skills and/or abilities required to perform each essential task satisfactorily with or without reasonable accommodations.
- Customer Service: Provide prompt attentive and friendly customer service; represent the organization well; maintain personal accountability and ownership for providing excellent customer service; seek and respond to feedback to improve services; show willingness to go out of your way to help customers and coworkers.
- Teamwork: Cooperate and work well with coworkers and management; plan and complete job duties; help where needed; ask for help when needed; complete work in a timely manner.
- Communication: Communicate ideas and thoughts clearly accurately and respectfully; listen to others and seek to understand other perspectives.
- Technical: Comfortable in using computers appropriate software and jobrelated equipment.
- Adaptability: Willing to take on new challenges and responsibilities and lead others; open to change and variety within the workplace; work hard to implement change in areas of responsibility; recommend changes to improve processes and customer service.
- Image: Portray a positive image of the Library; be a strong public ambassador and promote Library programs materials and services.
This job description contains information necessary to evaluate and distinguish it adequately from other jobs. The job duties may change at the discretion of management and an employee may be asked to perform duties that are not listed. This job description does not constitute a contract between an employee and MPL.
(Revised March 2025
Employment Type
Part-Time
