Project Manager
Project Manager
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Job Description
Job Details
Description
Applied Technical Services LLC (ATS or the Company) is a leading provider of critical testing inspection certification and compliance services. The Company serves clients across a diverse set of large and stable end markets including manufacturing power generation aerospace medical and defense. ATS was founded in 1967 and is headquartered in Marietta GA. Today the Company employs nearly 2100 team members in over 95 locations across the United States.
Our purpose is to create a safe and reliable world and our mission is to deliver assurance through precise technical and professional services.
JOB TITLE: Project Manager Appraiser
Forte is engaged by the real estate and/or property and casualty insurance industry to provide technical experts to assist with resolving insurance claims. From the time we receive assignments until the final invoice Fortes operations department manages all projects including those of the appointed expert using people skills and customized jobmanagement software. Our delivery is typically in the form of a written report that answers specific technical questions. We deliver our product promptly and accurately to grow market share and maintain customer loyalty. We deliver on time and on budget and above all we offer industryleading customer service. This role requires a clientcentric approach attention to detail a solid work ethic and a positive growthminded attitude.
Duties will consist of the following at a minimum:
Project management:
o receives enter and verify new assignments
o assigns appropriate field experts based on technical ability and geography
o develops and communicate scope and budget with clients and with field experts
o strives to manage the project within internal and clientdictated KPIs and cycle times
o adhering to budgets customerrequested specifications and service agreements
o proactively keeping the customer apprised of status and updating file status in the job management system
o review field experts time and expense and generate invoice
o escalate/discuss issues with account managers or operations management as needed
o track and record project management time on each file
Recruiting and onboarding new field experts
Complete appraisal peer reviews
General customer service phone/email responding to client inquiries and requests providing solutions status updates and communicating client requests with the field
Work collaboratively with account executives to increase customer loyalty and strengthen relationships with the clients
Provide input on operational issues and inefficiencies
Qualifications
The following skills are integral to success in this role:
Certified Appraiser
8 years insurance experience
5 years in personal lines appraisals
Familiar with Xactimate and Xactanalysis
Exceptional at organization documentation and communication
Remain calm and organized in a fastpaced environment
Document files fastidiously to ensure transparency and to foster teamwork sharing job management responsibilities with the operations team in a CSR capacity
Growthminded sharing ideas with operations to improve process efficiencies and foster open communication etc.
Computer literate and proficient in using Microsoft Office various browsers and PDF programs. Ability to learn our Job Management System (FileTrac)
ITAR
U.S. Persons Only: A requirement of this position is access to information that is subject to U.S. export controls under the U.S. International Traffic in Arms Regulations (ITAR). Accordingly the company will consider only U.S. Persons for this position. A U.S. Person includes (a) U.S. citizens or nationals; (b) U.S. lawful permanent residents (i.e. green card holders); (c) persons granted refugee status; or (d) persons granted asylum in the United States. This information is collected solely for purposes of complying with U.S. export control requirements and will not be used to unlawfully discriminate in the hiring process.
Equal Employment Opportunity Statement
Applied Technical Services is an Equal Opportunity and Affirmative Action Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to their race color creed religion national origin citizenship status ancestry sex age physical or mental disability unrelated to ability marital status family responsibilities pregnancy genetic information sexual orientation gender expression gender identity transgender sex stereotyping order of protection status protected veteran or military status or an unfavorable discharge from military service and other categories protected by federal state or local law.
Required Experience:
IC
Employment Type
Full-Time
