IS Support Technician III
IS Support Technician III
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Job Description
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The Opportunity
Halifax Water is hiring for the job of Information Services Technician Level III. This is a fulltime term opportunity in the Corporate Services Department for a period of approximately14 months.
As an Information Services Technician Level III you will:
- Be responsible for the provision of effective daytoday operations maintenance and support of Halifax Waters technical hardware software and communication systems.
- Perform and provide support to other IS Support Technicians (Level I and II) as required due to workload or escalation.
To do this job you need to have:
- Postsecondary diploma in Computer Science / Information Technology
- Five years of experience relating to information technology support and communication
- Hands on experience with the following hardware/software:
- Microsoft desktop and server operating systems
- Cloud computing platforms and services
- Network security and firewalls
- Hyperconverged infrastructure and virtualization technologies
- Data communication protocols
- Email filtering and security
- IT auditing / monitoring software
- Connection to user applications and systems (GIS and SCADA would be an asset)
- ITIL Certification
- Certification in one of the following:
- Cisco Certified Network Associate
- Microsoft Certified Systems Engineer
- VMware Certified Professional Data Center Virtualization or Microsoft Azure Administrator
- Equivalent certifications or experience may be considered
- A valid NS drivers license and access to reliable transportation
This job is a unionized job under CUPE Local 1431. You can find the job description and benefits to working at Halifax Water on the Halifax Water website Work for Halifax Water Halifax Water.
Halifax Water is an Equal Opportunity Employer. This means:
- Our goal is to be a diverse workplace that represents community we serve at all job levels. We believe a diverse workforce positively contributes to Halifax Waters success and the success of our community.
- We encourage applications from qualified African Nova Scotians LGBTQ community racially visible persons women in nontraditional positions persons with disabilities and Indigenous persons. We encourage you to selfidentify in the cover letter.
Application Deadline:
- Apply by 4:30 PM on May 1 2025.
Thank you for applying for a job with us. We will contact you only if we choose you for an interview.
If we offer you the job:
- You will need to successfully pass a background check.
- You will need to successfully pass other preemployment testing. This could include a satisfactory drivers abstract and a satisfactory drug and alcohol test.
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A little bit about us
Halifax Water
As Atlantic Canadas Largest Water Utility our purpose is to supply and safeguard sustainable highquality water services.
Everything we do at Halifax Water is tied to our purpose. With employees who are dedicated to supplying highquality services for water wastewater and stormwater through a One Team One Water attitude we can meet the challenges of a growing population aging infrastructure and increasing regulatory compliance.
Halifax Water employees strive to be stewards of our environment and are fueled by a passion to serve our communities. Employee commitment and dedication of service mean a great deal to our customers stakeholders and to Halifax Water.
As an employee Halifax Water is proud to offer you:
- Pension & Benefits: We invest in our employees. As a member of our team you will have access to a competitive benefits package including health insurance retirement plans longterm disability paid holidays vacation sick leave fitness incentives and much more. Learn more about the benefits of working at Halifax Water on our website;
- Diversity Equity and Inclusion: We continually foster a more diverse workforce representative of our communities at all job levels. We know that a diverse workforce positively contributes to our success and the success of our community.
- Career & Professional Development: We encourage job development opportunities for all employees including onthejob training tuition assistance eLearning courses classroombased training and more.
We are committed to providing a safe and hazardfree work environment. Our employees health and wellbeing are a top priority and we promote a safetyfirst culture to provide daily healthy safe sustainable and reliable services. We take this responsibility seriously and feel immense pride in reaching beyond industry service standards.
As a public service utility operating critical infrastructure on behalf of our customers our employees are trained in Emergency Measures Operations (EMO) and Incident Command System (ICS). This type of training allows Halifax Water to respond to all emergencies from simple water main breaks to keeping customer water flowing (water wastewater and stormwater) through Hurricanes and other major natural events.
To learn more about What We Do visit Halifax Water .
Required Experience:
IC
Employment Type
Full-Time
