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Job Location drjobs

Poughkeepsie, NY - USA

Monthly Salary drjobs

Not Disclosed

drjobs

Salary Not Disclosed

Vacancy

1 Vacancy

Job Description

Description

Position at Vassar Brothers Medical Center

Purpose: Provide professional customer service by obtaining and verifying demographic and insurance information for check in processes. Employee must possess a working knowledge and understanding of insurance requirements and provide courteous and prompt telephone reception as needed.
Essential Responsibilities:
1. Follows opening and closing procedures. Adheres to policies for daily deposits and banking reconciliations.
2. Greets all patients and visitors to DRA in a polite prompt and helpful manner.
3. Check in patients obtaining necessary demographic and insurance information necessary to accurately bill. Follows designed workflows of Cerner and DRA tools for front desk reception.
4. Reviews all forms for accuracy completion and signature according to policy prior to scanning.
5. Collects all copayments as required by policy.
6. Answers the telephone handles and routes or assists callers following DRA phone procedures.
7. Ability to communicate to referring physician offices interpretations of exams as needed.
8. May schedule appointments verifying patients insurance eligibility coverage authorizations for scheduling exams utilizing HQ scheduling protocol and follows designed workflows of Cerner and DRA tools.
9. Confirm patients daily appointments informs patients of copayment.
10. Maintain and Model REACH Values (Respect Excellence Accountability Compassion Honor).
11. Demonstrates regular reliable and predictable attendance.
12. Performs other duties as required.
Education and Experience Requirements:
High school diploma or equivalent
Two 2 or more years of medical office experience preferred
Prior experience with physician scheduling and familiar with insurance company guidelines.
One year of college or specialized posthigh school training in medical terminology and medical office procedures preferred
Minimum Knowledge Skills and Abilities Requirements:
Ability to exhibit a professional and positive attitude towards patient.
Ability to act in respectful manner at all times especially during an environment of stressful interruptive or busy periods.
Must possess strong attention to detail and time management skills to participate in multiple tasks and projects simultaneously.

Working Conditions:

Manual: Some manual skills/motor coord & finger dexterity

Occupational: Little or no potential for occupational risk

Physical Effort: Medium to Heavy effort. May exert up to 35 lbs. force

Physical Environment: Generally pleasant working conditions

Company: Vassar Brothers Medical Center

Org Unit: 1916

Department: Support Services VASC

Exempt: No

Salary Range: $20.26 Hourly

Employment Type

Grant

Company Industry

About Company

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