Program Administrative Assistant and Coordinator

JOB TITLE: Program Administrative Assistant and Coordinator

DEPARTMENT: Seattle ARP (Mens Adult Rehabilitation Program)

STATUS: Regular FullTime; NonExempt

IMMEDIATE SUPERVISOR: Administrator for Business

SCOPE OF POSITION:

The Program Administrative Assistant and Coordinator plays a crucial role in the Seattle Adult Rehabilitation Program (SARP) by ensuring the smooth operation of administrative compliance and participant support functions. This position is responsible for managing documentation correspondence food benefit processes case records and program materials while also supporting program coordination case conferences and participant outreach. The Program Administrative Assistant and Coordinator provides essential administrative support to enhance participant wellbeing and uphold the mission of The Salvation Armys rehabilitation services.

MINIMUM REQUIREMENTS Education and Experience:

• High School Diploma or equivalent required; associate or bachelors degree in social services business administration or a related field preferred.
• Two years of administrative experience in a nonprofit recovery program or related field.
• Strong organizational and communication skills with attention to detail.
• Proficiency in Microsoft Office Suite (Word Excel Outlook) and data entry systems.
• Ability to maintain confidentiality and professionalism in all interactions.
• Must be able to pass a criminal background check.
• Valid State of Washington Drivers License and ability to pass a Motor Vehicle Report and driving criteria.
• Experience in social services addiction recovery or case management is a plus.

ESSENTIAL JOB DUTIES

Administrative & Program Support:

1. Manage participant documentation and case records ensuring files are current and organized.
2. Maintain correspondence mail and donor record processing for the program.
3. Oversee the food benefits process including participant applications and compliance with state regulations.
4. Coordinate and prepare materials for case conferences graduations and participant awards.
5. Assist in maintaining compliance with policies audits and program reporting.

1. Perform other duties as assigned by the ARP

Participant Support & Engagement:

1. Process and distribute participant workbooks appointment requests and program materials.
2. Prepare and distribute certificates sobriety cards and milestone awards for Chapel services.
3. Support outreach efforts by sending program updates and family letters to participant families.
4. Facilitate the Family Connect Card process ensuring Corps Officers receive relevant participant family contact information for followup.

Office Operations & Coordination:

1. Maintain orderly program records and documentation for internal and external reporting.
2. Provide administrative support for staff and leadership assisting with scheduling reports and general office duties.
3. Assist in tracking and ordering program supplies participant workbooks and publications.
4. Support donation and financial documentation processes in accordance with Salvation Army procedures.
5. Maintain compliance with HIPAA and Salvation Army confidentiality policies.
6. Assist with driving for errands and program and administrative support.
7. Perform other jobrelated tasks as assigned.

PHYSICAL REQUIREMENTS:

• Ability to sit stand bend walk and lift up to 25 lbs. on an intermittent basis.
• Ability to work on a computer for extended periods of time.
• Ability to operate office equipment (printer copier fax telephone).

QUALITIES & CHARACTERISTICS:

• Organized and detailoriented with the ability to prioritize tasks effectively.
• Strong interpersonal and communication skills for engaging with staff participants and families.
• Ability to work independently while collaborating as part of a team.
• A commitment to The Salvation Armys mission and the rehabilitation and recovery process.

Work Schedule / Location:Monday through Friday / Inperson.

The Salvation Army reserves the right to reassign review the job or require that different or additional tasks be performed based on the organizations needs or when circumstances change.

All employees recognize that The Salvation Army is a church and agree that they will do nothing as employees to undermine the Salvation Armys religious mission.

Qualified individuals must be able to perform the essential duties of the position with or without accommodation. A qualified person with a disability may request a modification or adjustment to the job or work environment in order meet the physical requirements of the position. The Salvation Army will attempt to satisfy requests as long as the accommodation needed is a reasonable and no undue hardship would result.

The Salvation Army is an Equal Opportunity Employer: Minorities/Women/Veterans/Individuals with Disabilities

The Salvation Army is an Equal Opportunity Employer and committed to providing a respectful environment for all applicants and employees that is free from unlawful discrimination or harassment based on age race color religion sex national origin marital status disability citizenship sexual orientation gender identity gender expression or any other characteristic protected by law. Such equal opportunities for employment will apply to recruitment and hiring training promotion salaries and other compensation transfers and layoffs or termination.

Required Experience:

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