Bi-Lingual Stem Cell Sales Development Representative- Tucson AZ
Bi-Lingual Stem Cell Sales Development Representative- Tucson AZ
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$ 48000 - 50000
1 Vacancy
Job Description
CooperSurgical is a leading fertility and womens healthcare company dedicated to putting time on the side of women babies and families at the healthcare moments that matter most in life. CooperSurgical is at the forefront of delivering innovative assisted reproductive technology and genomic solutions that enhance the work of ART professionals to the benefit of families. We currently offer over 600 clinically relevant medical devices to womens healthcare providers including testing and treatment options.
CooperSurgical is a whollyowned subsidiary of CooperCompanies (Nasdaq: COO). CooperSurgical headquartered in Trumbull CT produces and markets a wide array of products and services for use by womens health clinicians. More information can be found at .
The Stem Cell Sales Development Representative Tucson AZ communicates with expectant families the value of cord blood banking empowering them to make an informed choice on their banking options through superior service and accuracy of information. This role will be onsite based at our Tucson AZ facility.
Responsibilities
- Educate families on their cord blood banking options empowering them to make an informed decision.
- Deliver superior customer service on all inbound and outbound calls emails and/or chat sessions.
- Remain current on all procedural activities and follow ups.
- Remain current on all training and other administrative tasks.
- Meet or exceed monthly quarterly and yearly sales and client service goals.
- Adhere to all Consumer Sales processes and policies.
- Review recorded calls with the manager to identify best practices and areas of opportunity.
- Ensure quality standards are met per company Quality Policy.
- Generate IRs to capture client and other relevant issues.
- May be trained as a mentor/trainer.
- Ensure client data including personal credit card and medical information is protected.
Qualifications
Bachelors degree or minimum two years of sales experience required or equivalent combination of education and experience is required for consideration. Previous inside sales or call center experience is a plus.
To perform this job successfully an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Language Skills: Ability to read and interpret documents such as safety rules operating and maintenance instructions and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization. Bilingual in English/Spanish is highly desired.
- Mathematical Skills: Ability to calculate figures and amounts such as discounts interest commissions proportions percentages area circumference and volume. Ability to apply concepts of basic algebra and geometry.
- Reasoning Ability: Ability to apply common sense understanding to carry out instructions furnished in written oral or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.
- Computer Skills: To perform this job successfully an individual should have knowledge of Siebel Systems Inc. Contact Management systems; Microsoft Internet Explorer Internet software and Microsoft Excel Spreadsheet software; Familiarity with MS Office.
- Other Requirements:
- May be required to work hours (weekends/holidays) outside the normal business schedule.
- Responsible for monitoring work hours to avoid the accrual of overtime. Overtime must be approved by a manager.
- May be required to be accessible by pager/cell phone during off hours
- Work hours dictated by requirements of the Consumer Sales department.
The starting base payfor this role is between $48000 and $50000 with a total earnings potential of up to $85000 at target.
As an employee of CooperSurgical youll receive an outstanding total compensation plan. As we believe your compensation goes beyond your paycheck we offer a great compensation package medical coverage 401(k) parental leave fertility benefits paid time off for vacation personal sick and holidays and multiple other perks and benefits. Please visit us at learn more about CooperSurgical and the benefits of becoming a member of our team.
To all agencies: Please no phone calls or emails to any employee of CooperSurgical about this opening. All resumes submitted by search firms/employment agencies to any employee at CooperSurgical viaemail the internet or in any form and/or method will be deemed the sole property of CooperSurgical unless such search firms/employment agencies were engaged by CooperSurgical for this position and a valid agreement with CooperSurgical is in place. In the event a candidate who was submitted outside of the CooperSurgical agency engagement process is hired no fee or payment of any kind will be paid.
We are committed to equal employment opportunity regardless of race color ancestry religion sex national origin sexual orientation age citizenship marital status disability gender gender identity or expression or veteran status. We are proud to be an equal opportunity workplace.
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Required Experience:
Unclear Seniority
Employment Type
Full-Time
