Data Processing Team Manager
Data Processing Team Manager
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Job Description
Role Requirements:
Graduate with 3 years of Experience.
Should have a team lead experience.
Should be good at typing & excel.
Experience on the providing Project quotation & deadlines.
Ability to have a budgeting and managing departmental cost.
Understanding the client needs and ensuring the team delivers customer satisfaction.
Develop and manage the teams budget ensuring efficient allocation of resources.
Primary Responsibilities:
Ensure a satisfactory client experience which includes delivery of the LPO jobs which meet the LIO quality standards meeting deadlines and keeping clients up to date regarding job progress and status.
Communicate with internal clients in a timely courteous and effective manner.
Ensure appropriate allocation of tasks across the Hyderabad team and work closely with the LPO team in Sydney to ensure deadlines are met.
Convey and ensure that client instructions are carried out.
Ensure that all client protocols doctypes and coding control sheets are saved in the relevant CCT folder and easily accessible by all coders.
Ensure appropriate use of LIO software such as the Coding QA tool Hotkeys Smart coding tools test tools etc.
Ensure all Quality Assurance and backend processes are completed as per LIO guidelines.
Selfdevelopment to stay informed of any changes in procedures communicating changes to the team and making sure that the team members are adequately trained in LIO processes and procedures.
Assist with Training and Development of the LPO team as required report any issues to the LPO Manager and provide constructive feedback.
Participate in the development of improvements in relation to relevant procedures processes and applications.
Complete administrative duties such as updating Item Manager and updating and preparing reports.
Make sure that the LPO team assists other teams in LIO when LPO is quiet.
Any other tasks or projects assigned by the LPO Manager.
Keeping up to date with production tracking.
Preparing shift roster to the team members.
Contact Details:
Required Experience:
Manager
Employment Type
Full-Time
