Windows Systems Administrator
Windows Systems Administrator
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Job Description
IMPORTANT NOTE: CANDIDATES WITH A PERMANENT COMPUTER SPECIALIST (SOFTWARE) OR COMPARABLE CIVIL SERVICE TITLE WITH SIMILAR DUTIES/RESPONSIBILITES ARE ENCOURAGED TO APPLY. PLEASE INCLUDE YOUR EMPLOYEE IDENTIFICATION NUMBER (EIN) WHEN APPLYING AND INDICATE IN YOUR COVER LETTER YOUR PERMANENT CIVIL SERVICE TITLE.
The New York City Department of Finance (DOF) is responsible for administering the tax revenue laws of the city fairly efficiently and transparently to instill public confidence and encourage compliance while providing exceptional customer service.
The Finance Information Technology (FIT) Division designs builds and supports all facets of DOFs computer systems including hardware software applications infrastructure telephone and data security. FIT delivers and administers taxrelated payment programs for the City of New York by providing the information technology solutions needed to achieve its mission of collecting revenue while ensuring an efficient and improved customer experience. FIT is also responsible for the systems and websites which enable citywide payments land records property assessment parking adjudications customer service and the Sheriffs public safety work.
FIT is currently seeking a skilled Windows Systems Administrator who will report directly to the Director of Systems Infrastructure. The Windows Systems Administrator will be responsible for maintaining all Windows infrastructure services including DNS DHCP File Print and Certificate services. The selected candidate should have a thorough understanding of all Windows operations and security best practices which is essential to accommodate the expanding needs of the Agency and maintaining our crucial infrastructure environment.
Responsibilities include but will not be limited to the following:
Monitor and maintain all Windows server issues including the DNS DHCP file print certificate services Windows Active Directory and general server issues.
Provide technical support and communicate effectively with internal and external customers.
Resolving incidents and fulfill requests in a timely manner using ServiceNow.
Troubleshoot and correct system misconfiguration problems and outages.
Analyze and review system logs for errors and report user errors.
Follow change control procedures for system updates/upgrades and new needs requests.
Work closely with CyberSecurity to implement security policies and procedures.
Collaborate with other teams provide subject matter expertise and recommendations.
Research evaluate and recommend systems or software solutions.
Maintain comprehensive documentation and runbooks.
Minimum Qualifications:
Strong working knowledge and experience managing Windows Infrastructure Server roles including Active Directory DNS Group Policy DHCP and Print Services Certificate Services.
Strong working knowledge in administration of Active Directory including onboarding/deprovisioning users user account management and the delegation of permissions.
Strong working knowledge of installation configuration of Windows Server 2019/2022.
Strong working knowledge scripting with Powershell.
Citrix administration configuration & deployment.
Additional Information:
In compliance with federal law all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.
COMPUTER SPECIALIST (SOFTWARE) 13632
Qualifications :
1 A baccalaureate degree from an accredited college including or supplemented by twentyfour 24 semester credits in computer science or a related computer field and two 2 years of satisfactory fulltime software experience in designing programming debugging maintaining implementing and enhancing computer software applications systems programming systems analysis and design data communication software or database design and programming including one year in a project leader capacity or as a major contributor on a complex project; or
2 A fouryear high school diploma or its educational equivalent and six 6 years of fulltime satisfactory software experience as described in 1 above including one year in a project leader capacity or as a major contributor on a complex project; or
3 A satisfactory combination of education and experience that is equivalent to 1 or 2 above. College education may be substituted for up to two years of the required experience in 2 above on the basis that sixty 60 semester credits from an accredited college is equated to one year of experience. A masters degree in computer science or a related computer field may be substituted for one year of the required experience in 1 or 2 above. However all candidates must have a four year high school diploma or its educational equivalent plus at least one 1 year of satisfactory fulltime software experience in a project leader capacity or as a major contributor on a complex project.
NOTE: In order to have your experience accepted as Project Leader or Major Contributor experience you must explain in detail how your experience qualifies you as a project leader or as a major contributor. Experience in computer operations technical support quality assurance (QA) hardware installation help desk or as an end user will not be accepted for meeting the minimum qualification
requirements.
Special Note
To be eligible for placement in Assignment Level IV in addition to the Qualification Requirements stated above individuals must have one year of satisfactory experience in a project leader capacity or as a major contributor on a complex project in data administration database management systems operating systems data communications systems capacity planning and/or online applications programming.
Additional Information :
The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic including but not limited to an individuals sex race color ethnicity national origin age religion disability sexual orientation veteran status gender identity or pregnancy.
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
