Customer Service Representative
Customer Service Representative
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Job Description
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Job Description:
We are immediately hiring a Customer Service Representative (Hybrid) in New Albany OH for our Supply Chain Solutions division. Apply here today to speak with a Recruiter about the position and perks of joining our Ryder Ever Better Team.
Pay Type: Hourly
Hourly Pay: $18.00 per year based on experience
Schedule: MondayFriday 10:00 am 6:30 pm (Hybrid Tuesday/Wednesday onsite)
When Fortune 500 businesses and new startups need supply chain solutions they look to our industryleading logistics experts. At Ryder there is more to being a supply chain professional than working on some of the nations biggest brands. We make sure you are also getting the diverse experience advancement opportunities all from an industryleading Fortune 500 company.
Here are a few of the many benefits when working with us:
Medical Dental Vision Benefits start at 30 Days
401 (K) Savings Plan with a company match
Discounted employee stock purchase options
Quality employee discounts that actually save you money on tools cars appliances travel and more
All major holidays paid and Paid time off within your first year
Up to 12 weeks paid maternity leave
If you would like to learn more about this role and similar positions check out the link below:
Customer Service Representative I position work cross functionally across Sales Marketing Operations and Asset Management while utilizing excellent customer communication skills. Thisindividual is responsible for inbound sales calls maintains appropriate inventory levels and interacts with customers; gives information in response to inquiries resolves customer complaints and answers customers questions.
Essential Functions
Responsible for a great customer experience and ensuring concerns issues and disputes are resolved to the customers expectations. Execute customer communication protocol
Handle all Rental sales and the sales process for inbound calls and outbound solicitation to increase leads and new customers.
Accountable for rental truck inventory levels by coordinating with Maintenance and Asset Management to meet customer demands
Workflow management: enhance productivity through effective scheduling and planning
Generate purchase/repair orders and maintenance of files
Parts management: contribute to cost containment through inventory planning and warranty
Additional Responsibilities
Ensures compliance with all company local state federal and other regulatory agencies policies
Performs other duties as assigned
Skills and Abilities
Strong verbal and written communication skills
Ability to get both verbal and written communication across that has the desired effect
Goal oriented drive for results assertive and deal well with ambiguity
Possesses a high degree of initiative
Must have high level of energy and be a selfmotivated and selfdirected person
Ability to manage multiple assignments and tasks set priorities and adapt to changing conditions and work assignments
Ability to focus on multiple projects and activities simultaneously
Flexibility to operate and selfdriven to excel in a fastpaced environment
Ability to create and maintain professional relationships within all levels of the organization (peers work groups customers supervisors)
Demonstrates customer service skills
Qualifications
H.S. diploma/GED required
One 1 year or more in sales and/or customer service required
DOT Regulated
No
Apply Here With Ryder Today
We want YOU to join our family made up of Proud Women and Men in Logistics who work alongside Military Reserve and Veterans we hire every day!
Click here to see all Opportunities at Ryder: #LIMF #INDexempt
Job Category
Customer ServiceCompensation Information:
Thecompensationofferedtoa candidate may be influenced by a variety of factors including the candidates relevant experience; education including relevant degrees or certifications; work location; market data/ranges; internal equity; internal salary ranges; position may also be eligible to receive an annual bonus commission and/or longterm incentive plan based on the level and/ for the position are below:
Pay Type:
HourlyMinimum Pay Range:
18.00Maximum Pay Range:
18.00Benefits Information:
For all Fulltime positions only: Ryder offers comprehensive health and welfare benefits to include medical prescription dental vision life insurance and disability insurance options as well as paid time off for vacation illness bereavement family and parental leave and a taxadvantaged 401(k) retirement savings plan.
Ryder is proud to be an Equal Opportunity Employer and Drug Free workplace.
All qualified applicants will receive consideration for employment without regard to race religion color national origin sex sexual orientation gender identity age status as a protected veteran among other things or status as a qualified individual with disability.
Security Notice for Applicants:
Ryder will only communicate with an applicant directly from a @ email address and will never conduct an interview online through a chat type forum messaging app (such as WhatsApp or Telegram) or via an online questionnaire. During an interview Ryder will never ask for any form of payment or banking details and will never solicit personal information outside of the formal submitted application through you have any questions regarding the application process or to verify the legitimacy of an interview or Ryder representative please contact Ryder ator.
Current Employees:
If you are a current employee at Ryder please click here to log in to Workday to apply using the internal application process.
Job Seekers can review the Job Applicant Privacy Policy by clickinghere.
Required Experience:
Unclear Seniority
Employment Type
Full-Time
