General Manager
General Manager
Posted on :
20-04-2025
Employer Active
1 Vacancy
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Job Description
Role Overview:
The General Manager will oversee all aspects of our hotels operations ensuring the highest standards of service profitability and team performance. This leadership role demands a strategic thinker with a passion for hospitality and a proven track record in hotel management.
Key Responsibilities:
- Maximize revenue through effective pricing strategies yield management and promotional activities.
- Monitor market trends and competitor pricing. Develop and implement sales and marketing plans to attract new business.
- Oversee all aspects of hotel operations including front desk housekeeping food and beverage and maintenance.
- Ensure the efficient and smooth running of all hotel departments. Develop and implement operational policies and procedures.
- Monitor and analyze hotel performance against budget and key performance indicators (KPIs). Control costs and maximize profitability.
- Ensure a high level of guest satisfaction and loyalty. Respond to guest complaints and resolve issues promptly and effectively.
- Prepare financial reports and present to management. Build and maintain relationships with local businesses and community organizations.
- Conduct regular inspections of hotel facilities and services. Ensure the safety and security of guests and employees.
Qualifications:
- Bachelors degree in Hospitality Management Business Administration or a related field; a Masters degree is preferred.
- 15 Years of Experience
- Strong financial acumen and experience with budgeting forecasting and financial analysis.
- Excellent leadership communication and interpersonal skills.
- Proficiency in hotel management software and systems.
- Indepth knowledge of industry trends and best practices.
Employment Type
Full Time
Key Skills
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