Job Description Summary
The George Washington University Enrollment and Student Success is seeking a Data Analyst Financial Aid Systems within the Office of Student Financial Assistance. The Office of Student Financial Assistance administers financial aid to both GWs undergraduate (primary) and graduate students (secondary). Position duties include monitoring routine system operations new functionality testing preparation of ad hoc reports development of process documentation and financial aid batch processing duties as assigned. The position must maintain an indepth knowledge of all financial aid systems. Additionally this position serves as the point person for the implementation management and maintenance of the Universitys instance of Blackbaud Award Management and through that donorfunded scholarship funds. Responsibilities include: Assist in the maintenance of the Banner financial aid modules and all 3rd party interfaces. Assist with system enhancement requests including information gathering and implementation of technical solutions. Monitor defects and solutions postings on the Ellucian website. Work with Information Technology and Banner action line to resolve problems. Recommend develop and monitor reports to ensure internal control and maintain system integrity. Troubleshoot operational issues to assist with the appropriate plan for resolution. Assist in the collection and verification of financial aid data for federal state and institutional reporting. Extract analyze and report data from the universitys student information system (Banner) and other university or external data sources in response to recurring and ad hoc requests. Maintain relevant databases as required Develop and maintain simple to complex queries for data extraction and analysis Serve as the primary administrator of the Blackbaud Award Management software known at GW as GWay advising on implementation management and maintenance (including documentation and training) of the software while also ensuring that all donorfunded scholarship and fellowship funds are awarded through the software in a timely manner. Facilitate the flow of information and data to and from graduate school financial aid staff and the Office of Graduate Student Assistantships and Fellowships members in the administration of donorfunded graduate scholarships. Oversee the timeline for donorfunded scholarship administration in collaboration with Development & Alumni Relations Office of Donor Relations to hit specific timelines by establishing an organized structure to notify campus partners of new scholarship funds. Oversee the development management and maintenance of donorfunded scholarship disbursement procedures and operations and act as a point person for colleagues on all matters related to donorfunded scholarship administration Ensure scholarships and fellowships are available and disbursed in accordance with donors intent. Work in collaboration with the Office of Donor Relations to monitor and prepare scholarship projections and accurate expenditure reports of all funds awarded to students Ensure and lead broad promotion of the scholarship application period throughout the campus community Proactively build and maintain excellent working relationships across the University to make improvements to the software and program This is not to be construed as an exhaustive list. Other duties logically associated with this position may be assigned. All responsibilities will be conducted within the parameters of the Family Educational Rights and Privacy Act FERPA other applicable regulatory requirements and professional standards. Additional responsibilities to consider: Develop training materials for new and existing users as well as the creation of documented processes and procedures for use of the GWay system Serves as a security officer for office systems and data leads all efforts related to security and confidentiality among staff provides systems support and firstline technical training and user support for BlackBaud Award and Stewardship Management modules Provide DAR with scholarshipspecific information to support reports and collateral produced for donors alumni and other constituents. Work to ensure that business processes and procedures are in place to effectively track award processing Adopt a datadriven approach Compile regular metrics for fund auditing Conduct regular training with schools and colleges on scholarship compliance Assist in creating guidelines for best practices in scholarship administration Coordinate the review and selection process for scholarships Review existing scholarship policies and procedures and make recommendations for implementation strategies Provides administrative and technical support Maintains information regarding institutional state federal and outside scholarship to disseminate and publicize in various formats The incumbent may perform other related duties as assigned. The omission of specific duties does not preclude the supervisor from assigning duties that are logically related to the position.
Minimum Qualifications
Qualified candidates will hold a Bachelors degree in an appropriate area of specialization. Degree must be conferred by the start date of the position. Degree requirements may be substituted with an equivalent combination of education training and experience.
Preferred Qualifications
Working knowledge of the Blackbaud Award Management System or other scholarship management software Previous experience with scholarship management financial aid and higher education Analytics and system management experience Excellent project management skills Organized entrepreneurial and creative with strong problemsolving skills Strong attention to detail and the ability to selfprioritize and execute multiple projects under tight deadlines Able to produce clear and concise reports with accurate data and financial information and enter large amounts of data with high accuracy Ability to maintain a high degree of confidentiality and responsibility regarding information related to donors and the university Excellent verbal and written communication skills with strong customer service skills and experience working with a range of different stakeholders Strong interpersonal communication and user support skills and the desire to provide coworkers with assistance Able to work independently but also thrive in a team environment collaborating across the university Strong computer skills including database management spreadsheets reporting and word processing Programming and data integration experience are highly desired Experience with Ellucians Banner systems Experience with SQL Developer or SQL Navigator Understanding of data data definitions data classifications and sensitivity of data Ability to work independently as well as being part of a team to support the mission Experience providing administrative or programmatic support Knowledge of account creation data entry and utilization of data processing and software systems Ability to coordinate the logical flow of software applications with business processes and a working knowledge of data management and reporting tools Experience with prioritizing planning organizing and leading work teams
Work Schedule
Monday Friday 8:00am to 5:00pm
Required Experience:
IC