Automation Tool Admin Senior Associate-Operate

Line of Service

Advisory

Industry/Sector

Not Applicable

Specialism

Managed Services

Management Level

Senior Associate

Job Description & Summary

At PwC our people in software and product innovation focus on developing cuttingedge software solutions and driving product innovation to meet the evolving needs of clients. These individuals combine technical experience with creative thinking to deliver innovative software products and solutions.

In testing and quality assurance at PwC you will focus on the process of evaluating a system or software application to identify any defects errors or gaps in its functionality. Working in this area you will execute various test cases and scenarios to validate that the system meets the specified requirements and performs as expected.

Focused on relationships you are building meaningful client connections and learning how to manage and inspire others. Navigating increasingly complex situations you are growing your personal brand deepening technical expertise and awareness of your strengths. You are expected to anticipate the needs of your teams and clients and to deliver quality. Embracing increased ambiguity you are comfortable when the path forward isnt clear you ask questions and you use these moments as opportunities to grow.

Examples of the skills knowledge and experiences you need to lead and deliver value at this level include but are not limited to:

• Respond effectively to the diverse perspectives needs and feelings of others.
• Use a broad range of tools methodologies and techniques to generate new ideas and solve problems.
• Use critical thinking to break down complex concepts.
• Understand the broader objectives of your project or role and how your work fits into the overall strategy.
• Develop a deeper understanding of the business context and how it is changing.
• Use reflection to develop self awareness enhance strengths and address development areas.
• Interpret data to inform insights and recommendations.
• Uphold and reinforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance) the Firms code of conduct and independence requirements.

Job Summary:

QCOE Tricentis tool administrator & Test Automation Architect Senior Associate

PwC Enterprise Testing Managed Service team is looking for a Senior Tricentis tool administrator. This admin will provide administration to the Tricentis suite of products such as Tosca server DEX (Tosca distributed agents) NeoLoad controller and load generators and the various integrations between these tools and with qTest. This will include software installation of upgrades & patches user management and certificate management across a 4 tier (Dev QA Prod DR) landscape.

Additionally as a secondary responsibility the individual will perform as an Automation Consultant in the areas of testing tools CI/CD integration and Center of Excellence Experience. As a Quality Architect team member you will additionally be responsible for all activities related to the entire testing tool landscape which includes but is not limited to configuring the testing systems/tools integrating with the other systems developing standards and best practices developing test case automation and providing oversight guidance and enforcement to other areas in their test management automation journey.

Primary Duties of the Position:

• Tricentis tool admin duties:
  • Perform system and software administration duties for Core Systems (above) running on a combination of Windows VMs VDIs and physical servers (note: not responsible of OS VM or physical hardware just software admin level duties)
  • Triage technical issues with Core Systems working with QA architects QA engineers and vendor support to determine/implement resolution
  • Apply patches and upgrades to Core Systems
  • Support multitier landscape for Core Systems for proper patch/upgrade management
  • Facilitate proper testing across multitier landscape for Core Systems
• TCOE duties:
  • Configure support and maintain the Core Systems Tosca with qTest
  • Configure support and maintain the Core Systems Tosca and qTest with Jenkins CI/CD pipelines
  • Configure support and maintain the integrations with the Integrated Systems
  • Develop maintain and enforce best practices and processes for Core & Integrated Systems Tosca qTest with Jenkins CI/CD
  • Provide oversight and guidance to testing teams through weekly and ad hoc meetings leveraging the Core Systems Integrated Systems and best practices/processes defined
  • Coordinate with vendors for Core Systems and Integrated Systems for support activities and triage of issues
  • Represent the Quality COE team for the projects assigned by team management
  • Provide product training and guidance for Core Systems and Integrated systems
  • Research/architect/design/implement new testing technologies and integrations

• Additional Test Engineer duties:
  • Adopt and utilize the best practices and standard processes established by the QCOE for test management and test
  • Develop / design manual test cases for assigned application(s) working with application team and business partners
  • Lead discussions and actively communicate with test lead scrum master project manager business partners and application developers for test management and test development activities
  • Decompose user stories to develop and design robust test cases and complete test scenarios
  • Develop / execute manual test cases / scenarios in qTest
  • Link individual test cases in qTest to requirements / user stories
  • Develop automated test cases in Tosca
  • Link automated test cases in Tosca to qTest
  • Execute manual test cases in qTest and document results
  • Report bugs in Jira linked to qTest project
  • Execute automated test cases in Tosca leveraging existing integrated technologies such as DEX qTest/Launch Sauce Labs Jenkins CI/CD pipelines and others as defined
  • Coordinate with the QCOE for peer review of test design strategy automated test cases and adoption/adherence of standards and best practices
  • Perform/support unit testing integration testing regression testing and user acceptance testing activities
  • Performance testing and/or support of performance testing may be required
  • Adopt/adhere to of RTM (Requirements Traceability Matrix) in qTest to ensure proper requirements to test case coverage
  • Identify the gaps in the test cases and create the missing requirements / test cases for the gaps
  • Provide product skill training and best practices knowledge to other team members for test management and automation

Education:

Bachelors degree or jobrelated experience as outlined above

Job Related Experience:

Minimum of 5 years in test management areas and test automation

The following certificates are a must:

• qTest
  • qTest Automation Specialist 1
  • Introduction to qTest Explorer
• Tricentis
  • Automation Specialist Level 1
  • Automation Specialist Level 2
  • Test Design Specialist Level 1
  • Test Design Specialist Level 2
  • Automation Engineer Level 1
  • Automation Specialist for API

• Automation Engineer Level 2
• Tosca Integration Developer
• Test Architect Level 1
• Tricentis LiveCompare Studio Users
• Tricentis LiveCompare Consumers
• Tricentis LiveCompare Administrators

Preferred Certification

• Tosca Query Language
• NeoLoad Professional Certification
• Automation Specialist for SAP

Exposure to Java C# Selenium Appium Webservices/API are preferrable

Experience in using Jira system for all integration requirements of qTest / Tosca

Required:

• Minimum of 3 years of experience using Tricentis testing automation tools: Tosca (required) in version 2023.1 and above including such skills as SQL CI/CD integration Git Agile in Android and IOS applications (on Ionic Framework)
• Minimum of 3 years of experience leveraging DEX environment from Tosca; create the queues analyzing the issues within DEX environment and developing best practices using DEX in sharable environment
• 3 years of experience and proficiency developing implementing and executing datadriven or keyword driven testing frameworks using testing tools like Selenium Coded UI Test (CUIT) Unified Functional Test (UFT) etc. to facilitate test automation
• 5 years of experience and proficiency in implementing and executing testing strategies plans methodologies and frameworks in support of Agile / SAFe / DevOps / DevSecOps development methodologies

• Minimum of 1 years of experience integrating test management tools into CI/CD pipeline
• Define / Develop test strategies test plans KPIs metrics defect management and reporting
• Must be able to lead meetings with other application tester teams for QCOE oversight
• Ability to translate requirements / user stories into indepth test cases
• Ability to define / develop data management strategy and plans
• Ability to define / develop individual as well as endtoend test scenarios
• Strong cross functional collaboration
• Must be a selfstarter with an ability to work with limited oversight
• Must be able to work with remote / global team successfully

Desired:

• Experience with Vision AI and creating custom modules from that engine
• Experience with NeoLoad for performance testing
• Experience with HTML CSS
• Working experience with Agile methodologies (SCRUM)
• Working experience with Jira
• Exposure to Java C# Selenium Appium Webservices/API are preferrable
• Knowledge of SAP
• Excellent communication (written and oral) and interpersonal skills
• Strong analytical skills detail oriented and ability to troubleshoot issues and provide solutions
• Shows initiative and goes above and beyond to assist others as needed
• Indepth understanding of industry standards

Soft Skills:

• Good verbal and written communication in English
• Team player spirit is a must
• Flexibility to work with multiple assignments as directed by the team management
• Committed positive and creative mindset
• Good presentation skills and ability to engage/drive/lead meetings with the audience on the meetings in positive way even when conflict arises

Education (if blank degree and/or field of study not specified)

Degrees/Field of Study required:

Degrees/Field of Study preferred:

Certifications (if blank certifications not specified)

Required Skills

Optional Skills

Acceptance Testing Acceptance Testing Accepting Feedback Active Listening Analytical Thinking Automated Testing Automation Testing Communication Creativity Data Model Testing Debugging Defect Management Documentation Testing Embracing Change Emotional Regulation Empathy Fault Analysis Functional Testing Inclusion Intellectual Curiosity Learning Agility Optimism Performance Testing Problem Diagnosis Programming Languages 19 more

Desired Languages (If blank desired languages not specified)

Travel Requirements

Not Specified

Available for Work Visa Sponsorship

No

Government Clearance Required

Yes

Job Posting End Date