Tanger Ambassador- Memphis
Tanger Ambassador- Memphis
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Job Description
We consider People first and believe true success can only be achieved when it is experienced by our shoppers retailers and team members alike. Thats not a tagline those are our Core Company Values written by our People for our People.
With sites across North America our diverse internal and external communities stakeholders and partners choose Tangerfor the best value experience and opportunities. We care about delivering on the Tanger Difference of working at Tanger.
In our continued transformation from a real estate company to a customer experience company we are seeking aTanger Ambassador. This parttime position will report directly to the Office Manager and includes working with the management team vendors tenants and shoppers.
About the Role:
As the Parttime Tanger Ambassador you will actively contribute to a complete Tanger experience through meaningful interactions and value added services differentiating a Tanger center as a FirstChoice destination. This role connects with shoppers across the center as a knowledgeable Tanger Brand representative educating and incentivizing shoppers on all Tanger benefits to drive TangerClub income and brand loyalty and promoting center marketing initiatives.
If you love working in an exciting and fastpaced environment then this is the job for you.
- Tanger offers a dynamic learning environment in a fun and exciting setting.
- As the face of Tanger you will support our management teams shoppers retailers and vendors to build relationships help tackle concerns and deliver best in class service.
About Tanger Rewards:
- Competitive salary
- 401(k) with generous employer match
- Voluntary Accident/Cancer/Critical Care Insurance
- Paid bereavement leave
- Paid holidays
- Paid timeoff
- Rewards and Recognition
So how can you contribute to what we do
- Maintain a polished and professional appearance that aligns with our brand image.
- Attend Tanger virtual or inperson sessions webinars or meetings to enhance knowledge and skills as a Tanger Ambassador.
- Engage and proactively assist all guests across the center as assigned driving consumer awareness providing a consistent brand voice and creating a fun welcoming atmosphere.
- Develop and maintain expert knowledge of all center store locations amenities local and national programs promotional offers and event details in order to answer questions and provide superior customer service to Tangers shoppers and retailers.
- Prepare and hand out samples coupons and product information. Distribute these marketing and promotional materials to shoppers.
- Collect and record customer feedback and information as needed internally and for client relations.
- Use expert mobile technology skills to educate all shoppers on TangerClub benefits and opportunities for additional savings sales contests events and loyalty perks via the Tanger Mobile App. Assist new customers in signing up for TangerClub and any help needed with the Mobile App.
- Represent Tanger by actively participating in onsite and offsite marketing events to promote marketing initiatives locally and regionally for conferences trade shows and other events.
- Assist in set up organization and breakdown for events.
- Capture and recap promotional events via photos video audio etc.
- Foster partnerships with our retailers by responding appropriately to retailer requests.
- Assist center management team as needed.
- Drive operational excellence according to Tanger policy and procedure by reporting center issues or concerns in a timely and accurate manner to center management and in accordance with policy.
- Provide general administrative and clerical support to include general office upkeep and organization.
- Assist in receiving shipments route incoming mail and prepare outgoing mail and overnight packages as needed.
- As needed assist with the following and make sure they are maintained and regularly updated: emergency notification systems HVAC & roof logs center collateral & signage center website vendor checkin & social media channels.
- Assist in training new Tanger Ambassadors as needed.
- Perform additional duties or participate in other special projects as assigned.
About You:
- You are focused on making the best first impressionsmile welcome and connect with customers authentically.
- You are effective in a variety of communication settings: oneonone small and large groups or among diverse styles and position levels.
- You have the ability and drive to offer best in class service anticipate needs and leave the customer with a positive Tanger experience.
- You listen carefully and have the ability to understand a customers situation in order to assist them.
- You are able to acknowledge interact and build relationships with shoppers vendors and retailers.
- You can maintain a polite demeanor and demonstrate patience when interacting with customers.
- You act in a professional manner at all times.
- You are able to remain up to date on Tanger marketing initiatives to drive revenue generation.
- You communicate effectively including using positive language
- You possess outstanding verbal and written communication skills fluency in English bilingual in Spanish is a plus.
- You are able to use and navigate current/emerging technology and applications with proficiency. This includes mobile devices (mobile phones/iPads tablets).
- You are fine to work outdoors promoting marketing initiatives designed to drive traffic and generate revenue.
- You are able to work a flexible schedule to accommodate business needs including nights weekends and holidays.
- You embrace diversity of people thought and style as the best way to bring value for our customers and retail partners and adhere to Tangers Core Values: Consider Community Seek the Success of Others Act Fairly & with Integrity and Make it Happen
Experience the difference and be a part of our extraordinary team!
Tanger Inc. (NYSE: SKT) is a leading owner and operator of outlet and openair retail shopping destinations with over 44 years of expertise in the retail and outlet shopping industries. Tangers portfolio of 37 outlet centers one adjacent managed center and two openair lifestyle centers comprises over 16 million square feet well positioned across tourist destinations and vibrant markets in 21 U.S. states and Canada. A publicly traded REIT since 1993 Tanger continues to innovate the retail experience for its shoppers with over 3000 stores operated by more than 700 different brand name companies. For more information on Tanger call 18004TANGER or visit .
We Consider Community Seek the Success of Others Act Fairly & with Integrity and Make it Happen! We are deeply committed to creating and sustaining an organizational culture reflective of the collective mixture of unique experiences perspectives and viewpoints of our people partners and communities that contribute to making Tanger an environment where everyone is welcomed respected heard supported and able to thrive. Tanger is proud to be an Equal Opportunity Workplace. All employment decisions are based on qualifications merit and business need.
Accessibility Note: If you are a job seeker with a disability and require a reasonable accommodation to apply for one of our jobs or if you are unable to use the online application please request accommodation or ask for an alternative method of applying by emailing:
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Employment Type
Full Time
