Community Relations Coordinator
Community Relations Coordinator
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Job Description
Overview
Are you an assertive selfstarter who thrives on meeting new people If you are energized by an opportunity allowing for freedom and independence within an entrepreneurial sales environment bring your driven and competitive nature over to KidsCare! Our award winning healthcare organization is looking for someone who is a proactive confident selfstarter with exceptional communication skills to fill the role of Community Relations Coordinator.
At KidsCare we desire to work with individuals who embody the values of the organization which together create our C.A.R.E. culture. In return we offer afull benefits package to include health dental vision disability and life insurance; paid time off paid holidays 401K professional development funds and tuition reimbursement. This position requires an ability to travel 30 of the time within the state of South Carolina while being based in Charleston and provides a company car for this business travel!
We ask that interested candidates complete the Cultural Index Survey by following the link so we may see how it might apply to your professional needs as well as our company requirements. This short survey should take no longer than 10 minutes to complete.
Responsibilities
TheCommunity Relations Coordinatorwill cultivate relationships with physicians referral coordinators and case managers within the pediatric community. The successful candidate will build cohesive relationships with DONs RNs and Clinical Managers to aid with increased patient census assessing needs and productivity. A background in sales relationship management or prior healthcare marketing is essential to succeed in this position.
Essential Duties and Responsibilities
- Manage and develop an assigned Sales Territory including Hospitals Clinics Specialists and Social Workers.
- Establish comarketing opportunities within community of DME Medical Supplies and Medical Vendors.
- Organize & coordinate call rotation to maximize market impact in all lines of business. this will include inservices and/or cold calls.
- Provide education to caregivers/patients on services provided & continuous care coordination options
- Correspond with physicians/ case managers / referral coordinators to ensure satisfaction with our services.
- Facilitate Meet and Greets with Caregivers of patients in home or in hospital setting prior to discharge.
- Ability to integrate multiple lines of business into marketing platform for various referral sources.
- Develop new referral sources and increase brand awareness through networking and community events.
- Organize and Represent KidsCare Home Health at resource fairs health fairs and/or community events.
- Routinely meet with other agencies at networking events to build rapport & ascertain industry changes.
- Ability to track analyze & report readmission data & provide care coordinators with statistics on quality parameters.
- Responsible for budget tracking and cost managing of expenses monthly according KidsCare policy.
- Meet or exceed monthly referral & admit goals for assigned territory.
- Build cohesive relationships with DON RNs and Clinical Managers to aide with productivity assess needs and increase patient census.
- Comply with all safety policies practices & procedure.
- Willing to travel 30.
- Take on additional responsibilities as need.
Qualifications
Education and Work Experience Requirements
- Bachelors Degree in Marketing Business or Healthcare Administration.
- Two years of experience required.
- Prior sales or marketing experience preferred.
- Prior healthcare experience preferred.
Other Qualifications and Skills
- Ability to find and reach decisionmakers in key accounts in territory.
- Excellent interpersonal and customer service skills.
- Exceptional sales and negotiation skills.
- Flexible responsive and confident multitasker with an ability to handle multiple deadlines and accommodate shifting priorities.
- Goal motivated with high standards and a track record of exceeding expectations.
- Exceptional written and verbal communication skills including public speaking.
- Outstanding attention to detail with strong project management abilities.
- Proficiency within the Microsoft Office Suite.
- Possess and maintain a current valid drivers license.
Physical Demands/Working Environment
- While performing the duties of this job the employee is regularly required to stand sit walk talk hear and use hands and fingers to operate a computer and telephone keyboard.
- Moderate physical activity and lifting is required.
- Specific vision abilities required by this job include close vision requirements.
- Moderate noise (i.e. business office with computers phone and printers light traffic).
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
INDA
Required Experience:
IC
Employment Type
Full-Time
