Brillio is one of the fastest growing digital technology service providers and a partner of choice for many Fortune 1000 companies seeking to turn disruption into a competitive advantage through innovative digital renowned for its worldclass professionals referred to as Brillians distinguishes itself through their capacity to seamlessly integrate cuttingedge digital and design thinking skills with an unwavering dedication to client satisfaction.
Brillio takes pride in its status as an employer of choice consistently attracting the most exceptional and talented individuals due to its unwavering emphasis on contemporary groundbreaking technologies and exclusive digital projects. Brillios relentless commitment to providing an exceptional experience to its Brillians and nurturing their full potential consistently garners them the Great Place to Work certification year after year.
Ironclad SME
Primary Skills
5 years of experience in enterprise systems with 2 years as a handson Ironclad SME.
Strong experience with Salesforce (Sales Cloud Service Cloud custom objects and integrations).
Proven experience in implementing or supporting CLM solutions particularly Ironclad.
Solid understanding of contract lifecycle management legal operations and related business processes.
Experience with integration tools/APIs
Excellent communication and stakeholder management skills.
Ability to create technical documentation conduct training and support change management.
Job requirements
We are seeking an experienced Ironclad SME with a strong understanding of Salesforce CRM to support the implementation customization and integration of our contract lifecycle management (CLM) platform. You will be responsible for driving adoption advising on best practices and ensuring seamless integration between Ironclad and Salesforce helping teams improve contract workflows compliance and operational efficiency.
Serve as the goto expert on Ironclad responsible for solution design implementation and ongoing support.
Design and configure Ironclad workflows templates and clause libraries tailored to business needs.
Lead integration efforts between Ironclad and Salesforce to streamline contract workflows (e.g. contract generation approvals esignature and storage).
Collaborate with Legal Sales Ops IT and other stakeholders to gather requirements and translate them into scalable CLM solutions.
Provide training documentation and support to endusers and stakeholders.
Act as a liaison with Ironclad technical support and customer success teams for issue resolution and platform optimization.
Drive continuous improvement by identifying gaps proposing enhancements and implementing process optimizations.
Ensure data accuracy compliance and security throughout the contract lifecycle.
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