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Hiring Agency:
Insurance Agency 22
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Job Description:
Job duties
Investigates less complicated complaints against insurance companies and agents to ensure compliance with state and federal laws rules and regulations; and the insurance contract.
Answers telephone inquiries and responds to correspondence about life health property and/or casualty insurance to inform insurance companies agents adjusters and the public of legal requirements and ethical standards.
Reviews insurance company files investigation data and complaint information to properly evaluate individual complaints prepare evidence for department hearings.
Drafts memos and organize evidence obtained in case examinations to submit to department counsel for consideration of administrative action; may also testify at administrative hearings.
Utilizes State Based Systems (SBS) database to track case history/activity retrieve licensing information and extract data to create reports of company and producer complaint activity.
Requirements / Qualifications:
Minimum Qualifications: Bachelor degree in business or related field AND one year of experience in insurance industry or insurance regulation OR five years experience working in insurance industry or insurance regulation.
Preferred Qualifications: Bachelor degree in business or related field AND one year experience in insurance industry or insurance regulation is preferred. OR two years experience working in insurance industry or insurance regulation.
Other: Regular and reliable attendance is required.
Knowledge Skills and Abilities
Knowledge of: Nebraska insurance statutes and Department of Insurance rules and regulations; overall knowledge of insurance companies; insurance principles and industry practices; agency organization and the interrelationships and functions of its division; agencys mission goals and objectives.
Skill in: Effective communication; utilizing Microsoft Outlook Word and Excel.
Ability to: Exercise sound judgment and make informed decisions based on an objective evaluation of facts; use a computer to create cases exchange information generate correspondence and track activity. Learn new computer software programs interact with insurance representatives and complainants with diverse perspectives to resolve issues summarize findings and recommendations into narrative and statistical reports; understand and apply technical insurance regulations and contracts; identify significant patterns of regulations in the handling of insurance transactions by insurance companies agents and adjusters; identify vital elements of insurance issues and or operational problems.
We offer a comprehensive package of pay benefits paid time off retirement and professional development opportunities to help you get the most out of your career and life. Your paycheck is just part of your total compensation.
Check out all that the State of Nebraska has to offer! Benefit eligibility may vary by position agency and employment status. For more information on benefits please visit: Opportunity Statement
The State of Nebraska values our teammates as well as a supportive environment that strives to promote diversity inclusion and belonging. We recruit hire train and promote in all job classifications and at all levels without regard to race color religion sex. age national origin disability marital status or genetics.
Current employees of the State of Nebraska should NOT apply on this external career. Instead go to Workday and access the Jobs Hub Internal Apply app from your home landing page.
Part-Time