Hotel Security Guard Overnight Sunday Monday
Hotel Security Guard Overnight Sunday Monday
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Job Description
Job Summary: The Part Time Security Guard will assist in the overall security of the hotel keeping foremost in mind the protection of the hotel and its property. Assist in ensuring the safety and protection of all guests and employees. Tour inspect and observe all areas of the hotel and grounds (interior and exterior). Handle any and all guest injuries accidents losses and incidents that occur during the course of the shift. Observe and report any employee matters that fall under a security jurisdiction.
Status: Part Time 24 hours or less)
Hours: 11:00 PM7:00 AM Sunday and Monday; some flexibility to be pick up extra shifts as needed preferred.
Pay: $20$22 per hour depending on experience
Additional duties responsibilities and accountability:
- Conduct regular inspections of key areas such as guest floors service areas and back of house facilities to identify and address any security vulnerabilities.
- Monitor and patrol the hotel premises including common areas entrances stairwells and parking facilities to prevent and detect any unauthorized activities or potential security risks.
- Respond promptly and effectively to all securityrelated incidents reported by the hotel staff via telephone or radio including disturbances medical emergencies and fire alarms following established protocols and procedures.
- Maintain a visible and approachable presence providing a sense of security and reassurance to guests and team members.
- Provide exceptional customer service assisting guests with inquiries directions and any security related concerns they may have.
- Maintain an effective and professional working relationship with other hotel departments and employees.
- Escort guests/employees to vehicles as necessary after daylight hours or for health or medical reasons.
- Operate and monitor security systems access control systems and alarm systems ensuring their proper functionality and initiating appropriate actions in case of any irregularities.
- Conduct precise investigations of all guest or employee accidents damage loss or incidents. File reports on all of the above situations.
- Provide first aid assistance to injured guests as necessary until medical attention can be provided.
- Assist in the control of pedestrian traffic through all hotel entrances as business dictates.
- Monitor employee serving of intoxicants to customers to ensure compliance with state and local ordinances.
- Intervene in guest/employee or guest/guest confrontations in a calming professional manner to ensure guest and/or employee safety.
- Maintain a cooperative relationship with local law enforcement agencies.
- Be willing and able to testify or provide assistance to the hotels legal representation during investigation or litigation proceedings.
- Secure all areas of the property after business or functions conclude.
- Assist in any department that is in need to assist business or guests.
- Record areas in need of repair or cleaning as found during tours of the property on the appropriate forms.
- Review previous security reports Night Manager reports and Front Office reports to keep abreast of matters concerning hotel business.
- Complete at least three tours of the property during the shift covering all areas listed on the security report.
- Complete weekly inspections of the fire extinguishers and first aid kits. File the appropriate forms.
- Comply with all other tasks deemed necessary by management.
- Comply with all aspects of the current Employee Handbook.
Qualifications:
- Valid Drivers License required.
- Previous experience in Security Law Enforcement or a similar role is strongly preferred
- Some college or Police Science courses preferred
- CPR certified first aid certificate desired
- Selfmotivated with the ability to work independently and efficiently overnight
- Physical stamina and the ability to lift and move heavy objects when required
- Strong communication skills to effectively interact with guests and fellow team members
- Ability to handle challenging situations with professionalism maintaining composure and making sound decisions under pressure
- A positive attitude reliability and genuine passion for providing outstanding customer service
Qualified applicants must be able to successfully complete a preemployment drug test and background check. The Madison Concourse Hotel is a drugfree workplace.
Benefits
We hire the most highly qualified people available and provide a competitive benefits package which includes:
- Free employee parking underground
- Discounted hotel rooms
- Discounts at Circ and Starbucks
- 401K matching retirement plan
- Paid time off
- $1000 employee referral bonus!
- Cash Advance: Get the money youve already earned from work before your paycheck arrives! Available as early as your first shift.
- Up to 30 off hotel rooms at Great Wolf Resorts throughout the U.S. and Canada
- Pet Insurance for part time and full time employees
- A vibrant and inclusive work environment that values teamwork and celebrates your contributions!
Fulltime positions also offer:
- A rich Quartz health insurance plan Our best plan has NO deductible!
- Delta Dental insurance
- Vision insurance
- Companypaid basic life insurance and short term disability
- Flexible Spending Account (FSA)
- Additional life insurance policy
Our goal is to improve the quality of work life by using fair and consistent treatment and providing equal growth opportunities for all team members. We are an equal opportunity employer as defined by federal state or local laws.
Employment Type
Hourly
